Quidestiny Hardy
Fort Worth,TX
Summary
Efficient Server/Bartender known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
9
9
years of professional experience
Work History
Server
Razzoo's Cajun Cafe
Fort Worth, TX
05.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Medical Assistant
Ocshner Medical Center
Shreveport, LA
01.2019 - 01.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Organized patient charts before each day's clinic sessions began.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Server
Frank's Louisiana Kitchen
Shreveport, LA
06.2015 - 03.2021
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
Education
Certificate - Medical Assisting
Remington College - Baton Rouge
Shreveport, LA05-2019
Skills
- Beverage Preparation
- Food Running
- Safe Food Handling
- Payment Processing
- Suggestive Selling
- Menu Memorization
- Guest Engagement
- Table setting arrangements
- Point of Sale (POS) system operations
- Strong Work Ethic
- Order Accuracy
- Patient-focused care
- HIPAA Compliance
- Payment Collection
- Patient Scheduling
- Direct Patient Care
- Patient Relations
- Appointment Setting
- Certified in Basic Life Support (BLS)
Timeline
Server
Razzoo's Cajun Cafe
05.2023 - Current
Medical Assistant
Ocshner Medical Center
01.2019 - 01.2022
Server
Frank's Louisiana Kitchen
06.2015 - 03.2021
Certificate - Medical Assisting
Remington College - Baton Rouge
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