Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quillan Mitchell

Roanoke,VA

Summary

I consider myself a very dedicated and hardworking individual. I have really found a calling to the restaurant industry over the past twelve years. I have learned about the value of teamwork and good communication skills in this industry. I have always had a very lead-by-example way of approaching my staff and any tasks at hand. That way when I need to accomplish a goal, the people I involve feel like they are part of a team in helping me accomplish that goal. I believe a highly motivated and informed workforce will always be the key in building good customer relationships and keep people excited for their next visit.

Overview

12
12
years of professional experience

Work History

Shift Leader

Buffalo Wild Wings
Roanoke, Virginia
03.2012 - Current
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Oversaw inventory and prepared truck orders.
  • Maintained budgeted food costs using tools within inventory management system.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Handled escalated customer concerns and emergencies in a tactful and professional manner.
  • Delegated tasks to employees and monitored activities and task completion.
  • Maintained positive working relationship with fellow staff and management.

Line Cook

Olive Garden
Roanoke, Virginia
03.2016 - 09.2016
  • Cooked multiple orders simultaneously during busy periods.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Prepped garnishes to reduce wait times during lunch and dinner rush.
  • Assisted in preparation of menu items ranging from steaks/salmon to various pasta dishes and appetizers.

Cook

Shishka International Cuisine
Roanoke, Virginia
05.2014 - 11.2014
  • Learned how to prepare mediterranean dishes from scratch such as shawarma
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Made fresh pizza dough/ sauce daily.
  • Operated pizza oven and brick oven along with other kitchen equipment.
  • Unlocking/ setting up the restaurant in the morning
  • Kept consistency when preparing large pizzas from scratch to serve Downtown Roanoke's late night bar crowd.

Education

GED -

Patrick Henry High School
Roanoke, VA
11.2008

Alternative Energy/ Electricity

Virginia Western Community College
Roanoke, VA

Skills

  • Team Collaboration and Leadership
  • Training kitchen personnel
  • Management training
  • Friendly, Positive Attitude
  • Problem-Solving
  • Inventory Management
  • Conflict Resolution
  • Shift Scheduling
  • Labor and Overhead Cost Estimation
  • Customer Service Management
  • Interpersonal Relations

Timeline

Line Cook

Olive Garden
03.2016 - 09.2016

Cook

Shishka International Cuisine
05.2014 - 11.2014

Shift Leader

Buffalo Wild Wings
03.2012 - Current

GED -

Patrick Henry High School

Alternative Energy/ Electricity

Virginia Western Community College

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Quillan Mitchell