Quillan Wilson
Louisville,KY
Summary
Proven track record of enhancing team productivity and customer satisfaction at PBS and Walgreens, showcasing exceptional problem-solving and customer support skills. Achieved significant improvements in operational standards. Excelled in creative environments, demonstrating a commitment to excellence and a fast learning ability. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Student Worker
PBS
2020.09 - 2024.05
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Regularly communicated with management to provide feedback and updates.
- Upheld campus safety standards through regular participation in training sessions.
- Trained new employees to apply best practices in operating the equipment.
Customer Service Associate
Walgreens
2022.05 - 2023.08
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Arts - Film
Western Kentucky University
Bowling Green, KY05.2024
Skills
- Fast Learner
- Teamwork and Collaboration
- Problem-Solving
- Friendly and Professional
Timeline
Customer Service Associate
Walgreens
2022.05 - 2023.08
Student Worker
PBS
2020.09 - 2024.05
Bachelor of Arts - Film
Western Kentucky University
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