Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Quillion Ford

Detroit,MI

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Diligent professional always ready for challenging work. Completes assignments on time and consistently exceeds performance targets. Reliable in completing quality work and following safety protocols.

Overview

3
3
years of professional experience

Work History

Warehouse Associate

Amazon
Detroit , MI
09.2024 - 01.2025
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Unloaded materials from trucks using pallet jacks.
  • Organized packages according to type, size, destination, and other specifications.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Packed boxes and stock using organizational guidelines.
  • Operated material handling equipment safely to move heavy packages.
  • Assisted with loading and unloading of irregularly shaped or oversized packages manually.
  • Utilized handheld devices to track and update package status in real-time.
  • Assisted in training new employees on package handling processes.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Palletized boxes to increase movement and shipment efficiency.

Management Trainee

Checkers
Detroit, MI
04.2024 - 08.2024
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Presented orders to guests within anticipated service times.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Assisted in the preparation of food items such as sandwiches, sides and biscuit.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Worked closely with front-end staff to assist customers.
  • Collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find store items.

Team Member

Chick-fil-A
Southfield, MI
12.2023 - 03.2024
  • Worked hard to learn required tasks quickly to maximize performance.
  • Collaborated with team members to achieve daily goals.
  • Monitored expiration dates on food items for freshness assurance.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Resolved customer issues promptly in a professional manner.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Assisted customers with product selection and ordering process.
  • Participated in training sessions for new employees when needed.
  • Rotated through series of different stations based on team needs.
  • Addressed customer needs, responding to specific requests.
  • Built and maintained working relationships with peers and upper management.
  • Participated in team meetings to discuss strategies for improvement.
  • Maintained a clean and organized work area throughout shift.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Assisted in inventory management, ensuring stock levels met demand without excess.

Shift Leader

KFC
Dearborn, MI
04.2023 - 11.2023
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Monitored inventory levels and ordered supplies as needed.
  • Monitored and maintained equipment to ensure operational efficiency.
  • Upheld company standards and compliance requirements for operations.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Checked orders for quality and completeness.

Cashier

McDonald's
Detroit, MI
01.2022 - 01.2023
  • Processed efficient and accurate cash, check, debit and credit card payments .
  • Adhered to social distancing protocols and wore mask or face shield.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Discounted purchases by scanning and redeeming coupons.

Education

High School Diploma -

Advanced Technology
Dearborn, MI
06-2024

Skills

  • Inventory counting
  • Warehouse safety
  • Problem-solving
  • Verbal and written communication
  • Food safety standards
  • Professionalism and courtesy
  • Customer service
  • Order taking
  • Cash handling
  • Food preparation
  • Attention to detail
  • Workplace cleanliness
  • heavy lifter
  • Cash drawer balancing
  • Friendly and outgoing
  • Cash handling expertise
  • Cross-training

Affiliations

  • cross country and track

Accomplishments

was promoted to manger at 18 at checkers and kfc

Languages

English
Professional

Timeline

Warehouse Associate

Amazon
09.2024 - 01.2025

Management Trainee

Checkers
04.2024 - 08.2024

Team Member

Chick-fil-A
12.2023 - 03.2024

Shift Leader

KFC
04.2023 - 11.2023

Cashier

McDonald's
01.2022 - 01.2023

High School Diploma -

Advanced Technology
Quillion Ford