Quin Bell
Pine Bluff,AR
Summary
Detail-oriented professional specializing in data entry and legal document processing. Demonstrated success in managing records and efficiently resolving customer inquiries. Strong typing skills and data entry expertise contribute to a goal-oriented approach. Proficient in updating logs, investigating discrepancies, and maintaining accurate records with minimal supervision.
Overview
11
11
years of professional experience
Work History
Clerk
Jefferson County
Pine Bluff, AR
04.2025 - Current
- Supported public inquiries by providing clear information about county services.
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry tasks to update customer accounts records.
- Operated cash register to process cash, check, and credit card transactions.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Entered data into computer systems accurately and efficiently.
- Copied, sorted and filed records of office activities and business transactions.
Clerk of the Court
Jefferson County District Court
Pine Bluff, Arkansas
07.2024 - 04.2025
- Processed legal documents and ensured compliance with court procedures.
- Communicated with attorneys and the public regarding case information.
- Managed court records and maintained accurate filing systems.
- Handled confidential information with discretion.
- Reviewed court documents for accuracy and completeness.
- Answered questions from the public regarding court policies and procedures.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
Lab Technician
Kiswire
Pine Bluff, Arkansas
10.2023 - 06.2024
- Conducted quality control tests on wire products to ensure compliance with standards.
- Operated testing equipment for tensile strength and durability of materials.
- Prepared samples for analysis using proper safety and handling procedures.
- Documented test results and maintained accurate records in laboratory logs.
- Assisted in maintaining a clean and organized laboratory environment.
- Followed safety protocols to minimize risks while handling hazardous materials.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
Security Officer
Securitas Security
Pine Bluff, Arkansas
12.2022 - 10.2023
- Monitored premises to ensure safety and security of staff and visitors.
- Patrolled assigned areas to identify and deter potential security threats.
- Assisted in access control by verifying identification of personnel and visitors.
- Documented daily activities and unusual occurrences in incident reports.
- Provided excellent customer service while addressing visitor inquiries and concerns.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Customer Solutions Specialist
Ally Financial Inc.
Little Rock, Arkansas
08.2018 - 07.2022
- Provided exceptional customer support through various communication channels.
- Conducted regular follow-ups on outstanding accounts to ensure timely payments.
- Utilized collection software to track account status and payment history.
- Educated customers on payment options and provided financial guidance when needed.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Followed fair debt practices and regulatory guidelines when managing collections process.
- Identified past due accounts and contacted account holders to arrange payment.
Mortgage Customer Service Representative
Wells Fargo
San Bernardino, California
01.2015 - 10.2017
- Addressed customer concerns and resolved issues related to mortgage services.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Answered customer inquiries regarding loan status, payments, escrow accounts, insurance requirements.
- Assisted customers with resolving billing disputes or errors on account statements.
Education
High School Diploma -
Centennial High School
Compton, CA06-1993
Skills
- Data entry and record management
- Conflict resolution
- Problem solving
- Legal document processing
- Customer relationship management
- Cash handling
- Communication skills
References
References available upon request.
Timeline
Clerk
Jefferson County
04.2025 - Current
Clerk of the Court
Jefferson County District Court
07.2024 - 04.2025
Lab Technician
Kiswire
10.2023 - 06.2024
Security Officer
Securitas Security
12.2022 - 10.2023
Customer Solutions Specialist
Ally Financial Inc.
08.2018 - 07.2022
Mortgage Customer Service Representative
Wells Fargo
01.2015 - 10.2017
High School Diploma -
Centennial High School