QUIN NGUYEN

Responsible for Broadridge's Investment Accounting (BIA) QA testing

• Worked closely with development, product management and client service teams on quality assurance planning and testing of Broadridge’s BIA (Broadridge Investment Accounting) system
• Developed Quality Assurance testing artifacts and monitor QA activities throughout the project testing phase
• Collaborated with the project team to develop testing processes and to ensure that product and services are in compliance with the overall project plan
• Managed a team of 10 people throughout QA and UAT testing phases with AWS/AppStream
• Coordinated and provided weekly defects report to the clients and facilitated defect triage meetings
• Used Selenium to automate BIA applications

• Primary resource manager for IM US Technology QA Team supporting backend data testing in ETL/DW/DataMart Information Management Project initiatives
• Responsible to ensure team adherence to Enterprise Test Methodology and Test Controls (TCoE), test standards and practices, HP ALM/Quality Center Guidelines and resolve issues escalated by the project team
• Managed testing team of 22 (on/off shore) and accountable for all phases of testing including System Testing/System Integration Test (SIT), Business Acceptance Testing (BAT), Production Acceptance Testing (PAT), Operational Testing, Deployment Verification Testing and Warranty support
• Provided testing support and validation to over 65 projects testing concurrently for Information Management (IM)
• Aligned to the Regulatory Compliance stress testing (Dodd Frank, BASEL Credit Risk)
• Forecasted resources, project estimates and funding for all of IM projects
• Reviewed and approved all test artifacts (Test Strategy, Test Plan, Test Closure) to ensure ‘clarity of content’ prior to distribution to the Project Team for signoff
• Ensured transparency by maintaining open communication with the Project Team and Line of Business (LOB)
• Prepared and managed metrics from HP Application Lifecycle Management (ALM) for weekly and monthly dashboard (test coverage, test case execution, defect aging) reports to management, project team and stakeholders.

• Responsible for providing QA support for various annuity products and overall test execution and validation of large backend ETL/DW data testing for all Finance and Risk Management Hedging applications
• My role as a QA Manager was to establish performance standards and methodologies to improve individual effectiveness and to increase efficiencies in the QA process
• Managed team of 15 (on/off-shore) supported Actuarial, Hedging, Corporate Apps and Environment
• Lead, developed and enhanced processes to test complex business issues which included analysis of business and user needs
• In charge of all phases of Test Lifecycle (Functional, SIT, Regression, Data, Business User Acceptance, Security and Performance testing) for assigned components
• Ensured all test strategies, test plans and test cases are completed, tested and met business requirements
• Provided expertise in scope definition, effort estimating and sizing of testing efforts
• Managed objectives, priorities, tradeoffs, risk and performance of all reporting staff
• Determined, set, implemented, and continually improved department methodology, automated tools/ test processes, methods and practices
• Forecasted and assigned of all testing and QA resources
• Worked, managed and met $2 million operation budget for IT Risk Management QA.

• Worked with Derivative Processing, Complex Fixed Income & Equity Processing, Corporate Actions, Mutual Funds, Cash Reconciliation, FX Processing, Data Tables and Reporting
• Performed extensive Functional, System Integration and Regression testing
• Designed, implemented and executed testing of software applications to feed, extract data and create reports around the Portfolio Accounting System (PAM)
• QA Lead and PAM accounting system subject matter expert for the Picasso development project converting between two portfolio management systems from PORTIA to PAM
• Imported transaction data from Charles River to PAM
• Updated/corrected data tables with SQL statements
• Extracted data on a daily basis using ODBC drivers into Excel for analysis purposes
• Hands-on experience with test case creation and execution using HP Mercury Quality Center and QTP Automation
• Created and documented use cases and scenarios performed during Business Acceptance Testing phase.

• Tested accounting functions, including trade valuations and confirmations, cash matching between the custody banks and SmartStream TLM Cash Reconciliation System
• QA Lead for the Reconciliation development team of the Global Wealth Management Platform (GWMP)
• Responsible for all Functional/Component, System Integration/Regression and QA/System Testing in the reconciliation of the platform’s transaction activity with street-side custodians SWIFT MT535, MT536, MT537, MT940 and other proprietary data files
• In charge of creating and execution of test scenarios, test cases and test scripts for a variety of STP reconciliation processes using a vendor tool TLM (SmartStream/BI) with various internal and external components
• Sr
• QA/BA - Consultant
• Acted as a QA/BA consultant to implement and test SEI’s first STP platform in the investment processing industry
• Program employs over 400 people in the development of software and integration of third party components
• Executed testing of UK and US functionality within Quartz
• Specific functional areas include Mortgage Backed Securities, Corporate Actions, Derivatives, Mutual Funds, and FX processing
• QA Lead throughout Component, Integration and System Testing of Quartz Investment Accounting and Settlement system
• The system is written in C++ using an Oracle database on a UNIX platform
• Performed manual system and business acceptance testing of Quartz with over 20 different development tracks that comprise of GWMP
• Developed an overall system test strategy to validate end-to-end processing for each of the business processes that are part of the GWM platform.

• Obtained insurance and investment banking domain expertise in portfolio record keeping for Equity and Fixed Income instruments for Princeton Financial Systems (PAM) product which is a portfolio management and multi-basis, multi-currency investment accounting system used by large insurance companies, investment advisors, mutual funds and pension funds worldwide
• Lead, test and manage day-to-day project testing phase of overall project plan
• Interacted with market vendors such as Bloomberg, FRI Corp, Interactive Data Corp (IDC), HUB Data, S&P, NAIC, A.M
• Best, Booke & Company, Freedom Group for market data, analytic, annual statement interfaces and custodian banks
• Provided system training to end-users
• Managed budget.