Quinan Christopher Born
Eugene
Summary
Supply chain professional with comprehensive experience in inventory management and logistics coordination. Known for strong team collaboration and results-driven mindset, able to adapt to changing demands and ensure efficient material distribution. Proficient in stock control and warehouse management, with focus on accuracy and timeliness.
Overview
14
14
years of professional experience
Work History
Supervisory Supply Tech
Department of Veterans Affairs
02.2022 - Current
- Ensure that supplies and material are distributed to all areas serviced by Logistics. Coordinates management of supplies with clinic supervisors to ensure proper quantity of supplies are stocked based on need/usage.
- Performs regular monthly audits, plus intermittent spot checks for inventory levels. Coordinate with staff to address discrepancies, procedural changes, and address any barriers preventing accurate logging of supplies.
- Responsible for directing, supervising, and managing the primary inventory point that receives stores and issues supplies and material.
- Supervises a team of supply technicians in the distribution area to provide supplies and material to the VA Health Care System and supported catchment area.
- Plan work to be accomplished by subordinates, set and adjust short term priorities, and prepare schedules for completion of work.
- Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
- Develop and execute staff training; evaluates work performance of subordinates.
- Gives advice, counsel, or instruction to employees on both work and administrative matters.
- Listen to and resolve complaints from employees, group grievances and serious complaints; initiates minor disciplinary actions when needed.
- Created and implemented new competency grading criteria for staff to ensure proper training was completed. Identify and develop training needs of employees.
- Find ways to improve production or increase the quality of the work directed.
- Assure reasonable equity of performance standards and rating techniques.
- Provide direction of a major program segment with significant resources.
- Serves as the official on evaluations.
- Recommend awards or bonuses for personnel and changes in position classification, subject to approval by service chief.
- Finds and implements ways to eliminate or reduce significant bottlenecks and barriers to production.
- Promotes team building and improves practices.
- Makes or approves selections for subordinate non-supervisory positions.
- Approves expenses comparable to within-grade increases, overtime, and employee travel.
- Review and follow contract and/or consignment detail. Determines whether contractor performed work meets standards of adequacy necessary for authorization of payment.
- Completed training on Federal Acquisition Regulations (FAR), VA Acquisitions Regulations (VAAR) and other federal procurement laws and regulations.
- Provides training to the facility consignment POCs on procurement policies and new processes and procedures related to procurement.
- Series: 2005 - Grade: 7
- Hours per week: 40
Enrollment and Eligibility Clerk
Roseburg VA Medical Center
12.2020 - 02.2022
- Interviewed patients applying for medical benefits. Processed applications in person, by telephone, mail, on-line or referral from another VA. Ensured all patient demographics, insurance, and income information was accurately entered into both the Enrollment System as well as Vista. This information served as a base for determining entitlement to medical care as well as bill preparation and collections on all billable episodes of inpatient and outpatient care. Performed quality assurance reviews for any and all submitted documentation. Performed quality assurance reviews for special projects and other specific Veteran PG status to determine accuracy of eligibility findings. Insured all data was accurate and complete, which was essential to proper processing of third-party collection requirements as mandated by law.
- Monitored enrolled patient data base information on a regular basis and completed updates to health insurance data, income assessments for the Means Test and Pharmacy Co-pay Exemption programs as mandated by law. Remained diligent in performing audits and completing timely updates to any and all information provided by the veteran. Processed any and all incomplete encounters to ensure all patient data was correct. In doing so, any negative impact to the facility and veteran was greatly reduced.
- Utilized scheduling software to ensure all new patients to the facility were scheduled with a Primary Care Provider within a timely manner. Was also proficient in creating Community Care referrals for veterans meeting the Mission Act Criteria.
- Conducted interviews with new patients during enrollment and scheduling of new patient exams. Explained to patients which health care benefits they were entitled to as well as providing correspondence to other veteran organizations that assisted with service connected benefit information. Gave clear and concise advice on what would be needed to apply for service connected benefits, which helped veterans streamline the benefit application process.
- Assisted veterans and patients with enrollment to the Foreign Medical Program that allows veterans to receive care outside of the United States for their service connected disabilities. Explained the process for applying as well the general structure for the program. Ensured any and all applications were submitted immediately, so as not to cause any delays in patient care.
- Processed documentation for name, birth sex and other updates to a patient’s record. Gathered all documentation needed per law and submitted the application to the privacy officer on behalf of the veteran. Ensured timely delivery of information, which meant veteran’s info could be updated to avoid any negative impact to health care.
- Processed information related to Decedent Affairs. Gathered all information needed to process a patient’s death. Coordinated with family members, funeral homes, Primary Care Team and Decedent Affairs group to gather all necessary information pertaining to patient death. Worked with patient’s Primary Care Provider to have death certificates signed in a timely manner, which allowed the family to complete any and all post mortem services. Updated patient’s chart in CPRS to reflect patient’s death.
- Provided advice on various topics that was timely, responsive and accurate. Maintained exceptional rapport with internal and external customers that helped to facilitate the accomplishment of the medical center goals and mission.
- Provided feedback to superiors related to knowledge base scripts, business processes, SOPs, job aids and training content for both new and tenured staff. Ensured training materials were accurate, consistent and met quality standards as provided by the Health Eligibility Center.
- Reviewed, analyzed, and reported any discrepancies found in the VAMC enrollment staff paperwork/documentation. Also made corrections/changes as necessary to ensure all information provided was accurate.
- Grade: 6
- Hours per week: 40
Receiving Specialist/Sales Associate
Golfsmith International
05.2014 - 09.2015
- Coordinated with vendors to process routine/urgent orders, returns and defective products. Ensured all products needing to be returned to vendor for repair/replacement were done in a timely fashion in order to keep customer wait time at a minimum.
- Unpacked, examined and routed incoming shipments, rejected damaged items, recorded shortages, and corresponded accordingly per company guidelines.
- Reported defective materials or questionable conditions to the department supervisor. Products were then processed accordingly per company guidelines.
- Maintained inventory of shipping materials and supplies. Ordered supplies as necessary.
- Used proprietary computer software to track inventory orders.
- Maintained the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
- Kept excess inventory stored and organized in the warehouse, thus streamlining the restocking process.
- Hours per week: 30
Quality Assurance
United States Air Force
08.2013 - 04.2014
- Determined, negotiated and agreed on in-house and Air Force quality procedures, standards and specifications assessed customer requirements and ensured that these were met.
- Investigated and set standards for quality, health and safety.
- Worked with operating staff to establish procedures, standards, systems and procedures.
- Determined training needs.
- Acted as a catalyst for change and improvement in performance and quality.
- Recorded, analyzed and distributed statistical information.
- Monitoring performance.
- Gave weekly compliance reports to Branch Manager and Senior Advisor.
- Hours per week: 40
Records/Information Manager
United States Air Force
08.2011 - 08.2013
- Conducted information analyses to determine proper flow and life-cycle management of information, regardless of medium.
- Utilized information systems to create, collect, process, disseminate, use, store, protect, and dispose of information.
- Developed, provided, and educated users on workflow capabilities and tools to comply with structured electronic processes and flexibility to create/develop specific course of actions.
- Managed timeliness, accuracy, and maintenance of published content. Approved and published content through automated publishing tools.
- Managed publications and forms development, design, control, storage, acquisition and dissemination.
- Provided guidance to ensure publications and forms meet prescribed style, format, and legal and statutory requirements.
- Focal point for Internet and e-mail management and use policies.
- Created manual and electronic file plans.
- Applied file cutoff procedures and disposed of and retrieved records.
- Operated and managed records information management system and records staging areas.
- Complied with Privacy Act (PA) and Freedom of Information Act (FOIA) procedures and provided assistance to ensure others comply.
- Provided guidance and assistance on common, standard electronic communications applications and established policy, processes, and procedures for document management, collaboration, and workflow.
- Hours per week: 40
Education
Associate of Applied Science - Flight Technology
Lane Community College
Eugene, ORSkills
- Shipping and receiving
- Hazardous materials handling
- Warehouse operations
- Inventory counts
- Supply chain optimization
- Warehouse organization
- Pallet jack operation
- Data entry
- Supply management
- Inventory reporting
- Stock control
- Staff management
Language skills
English Spoken: Advanced | Written: Advanced | Read: Advanced
Timeline
Supervisory Supply Tech
Department of Veterans Affairs
02.2022 - Current
Enrollment and Eligibility Clerk
Roseburg VA Medical Center
12.2020 - 02.2022
Receiving Specialist/Sales Associate
Golfsmith International
05.2014 - 09.2015
Quality Assurance
United States Air Force
08.2013 - 04.2014
Records/Information Manager
United States Air Force
08.2011 - 08.2013
Associate of Applied Science - Flight Technology
Lane Community College
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