Determined and artistically driven individual with proven ability to adapt and succeed in any situation. Proactive Personal Assistant and Lead Sales Associate with extensive experience in managing calendars, coordinating events, and resolving customer issues. Skilled in effective time management, event planning, and financial oversight. Bringing strong problem-solving abilities and attention to detail to drive operational excellence and client satisfaction.
Overview
7
7
years of professional experience
Work History
Personal Assistant
Jessica L. Schneider, MD Cedars-Sinai
03.2021 - 12.2024
Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Improved time management of the executive through effective prioritization and organization of tasks.
Displayed absolute discretion at handling confidential information.
Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Coordinated events and functions with attention to detail ensuring successful execution.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Maintained entire family's schedule and organized events.
Facilitated transportation to and from appointments.
Lead Sales Associate
Bunda
03.2023 - 09.2024
Resolved customer issues promptly, ensuring satisfaction and loyalty.
Used POS system to process sales, returns, online orders, and gift card activations.
Processed and stocked merchandise in accordance with store standards.
Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Trained, coached, and mentored new sales associates for maximum performance.
Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
Developed and maintained knowledge of current sales and promotions.
Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
Personal Assistant
Nilly Foster-President and CEO of Zegna
09.2019 - 06.2021
Assisted with daily household tasks for a smoother family routine, including meal preparation and laundry duties.
Maintained family privacy and security by handling sensitive information discreetly and respecting confidentiality boundaries.
Supported busy parents with personal errands such as grocery shopping, dry cleaning pick-ups, or appointment scheduling.
Enhanced family organization by implementing efficient scheduling systems and maintaining calendars.
Provided timely transportation assistance for children to and from school, appointments, or special events, ensuring punctuality and safety.
Served as primary point of contact between the family and outside service providers for seamless communication.
Organized family vacations and outings, ensuring memorable experiences while adhering to budgets and schedules.
Collaborated effectively with other household staff such as nannies or housekeepers to maintain an organized home.
Managed family finances by tracking expenses, paying bills on time, and creating monthly budget plans.
Oversaw personal and professional calendars and coordinated appointments for future events.
Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Coordinated events and functions with attention to detail ensuring successful execution.
Company Manager
Southeastern Summer Theatre Institute
06.2018 - 08.2018
Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
Oversaw budgeting and financial management to ensure company profitability and growth.
Managed a diverse team, fostering a collaborative work environment that resulted in increased productivity.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Established team priorities, maintained schedules and monitored performance.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Assisted in organizing and overseeing assignments to drive operational excellence.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Event Coordinator
MY EVENTS
05.2021 - 10.2022
Coordinated schedules and timelines for events.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Managed event logistics and operations.
Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Brainstormed and implemented creative event concepts and themes.
Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
Education
Bachelor of Fine Arts - Musical Theatre
University of Mississippi
University, MS
05.2019
Skills
Time Management
Multitasking and Organization
Customer Service
Strong Work Ethic
Creative Thinking Capacity
Strong Problem Solver
Attention to Detail
Dedicated Team Player
Valid Driver's License
Microsoft Office proficiency
Event Planning
Transporting Clients
Timeline
Lead Sales Associate
Bunda
03.2023 - 09.2024
Event Coordinator
MY EVENTS
05.2021 - 10.2022
Personal Assistant
Jessica L. Schneider, MD Cedars-Sinai
03.2021 - 12.2024
Personal Assistant
Nilly Foster-President and CEO of Zegna
09.2019 - 06.2021
Company Manager
Southeastern Summer Theatre Institute
06.2018 - 08.2018
Bachelor of Fine Arts - Musical Theatre
University of Mississippi
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