Quincy Allen
Los Angeles,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Well-versed in service and talented in deepening customer relationships.
Overview
5
5
years of professional experience
Work History
Streamer
Self Employed Web
Los Angeles, CA
07.2022 - Current
- Researched current gaming trends to stay up-to-date on industry developments.
Server
BJ's Restaurant & Brewhouse
Westlake Village, CA
01.2022 - 07.2024
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
Assistant
Searchwise Consultants
Los Angeles, California
04.2020 - 12.2022
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Produced and distributed memos, newsletters, and other forms of communication.
- Handled data entry tasks with high levels of speed and accuracy.
- Compiled and produced presentations and reports as directed by leadership team.
- Coordinated repairs for office equipment to keep equipment functional and running.
- Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
- Booked hotel rooms, car rentals and flights for company trips and conferences.
- Maintained positive working relationship with fellow staff and management.
Account Executive
Mohawk Group
Los Angeles, California
11.2019 - 03.2020
- Outside sales calling on flooring retailers throughout Los Angeles
- Gave sales presentations to a range of prospective dealers
- Cultivated and developed customer relationships to enable sustained revenue growth
- Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
- Tracked sales and customer information and produced reports for upper management.
- Informed customers of estimated delivery schedules, service contracts, warranties or other information pertaining to purchased products.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Education
Associate of Arts -
University of Phoenix
05-2025
Skills
- Effective customer upselling
- Price memorization
- Customer relationships
- Account Management
- Strong presentation skills
- Lead generation
- Sales expertise
- Negotiation skills
- Interpersonal skills
- Lead development
Timeline
Streamer
Self Employed Web
07.2022 - Current
Server
BJ's Restaurant & Brewhouse
01.2022 - 07.2024
Assistant
Searchwise Consultants
04.2020 - 12.2022
Account Executive
Mohawk Group
11.2019 - 03.2020
Associate of Arts -
University of Phoenix
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