Summary
Overview
Work History
Education
Skills
Programs
Leadership Experience
Schoolclubs
Interests
Timeline
Generic

Quincy Dowden

Raleigh,USA

Summary

To become gainfully employed.

Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.

Overview

12
12
years of professional experience

Work History

Volunteer

Stop Hunger Now
07.2013 - Current
  • Volunteered in the Stop Hunger Now program
  • Packaged and shipped food to individuals and families in third world countries who are impacted by poverty and in need of food

Volunteer

End Hunger Now
10.2017 - Current
  • Gleaned and packaged food from a farm in Franklin County, NC
  • Gleaned and packaged fresh food was shipped to individuals and families throughout NC who were in need

Peer Ambassador

Wakefield High School
08.2018 - 12.2020
  • Duties include providing new students with school tours and school information

Volunteer

North Carolina Food Bank
09.2018 - 10.2018
  • Volunteered in the NC Food Bank Program
  • Packaged food to send to individuals and families throughout North Carolina who were in need
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Senior Patrol Leader

Troop #411- Boy Scout
08.2019 - 12.2020
  • Duties include providing leadership, direction and oversight to the Boy Scout Troop #411

Cashier/Overnight Stocker

Harris Teeter
01.2020 - 11.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Shift Lead, Team Lead

Dunkin Donuts
01.2020 - 08.2021
  • Trained and mentored new employees to maximize team performance.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Completed store opening and closing procedures and balanced tills.

Shift Lead

UNCC Information Department
08.2021 - Current
  • Used database to research, gather, analyze and present data.
  • Prepared reports by collecting, analyzing, and summarizing information.
  • Designed and facilitated training workshops for staff members on various topics, such as database management and research techniques, fostering a culture of continuous learning within the organization.

Food Service Volunteer

Nourish Up
07.2024 - 07.2024
  • Participated in regular meetings with volunteer coordinators to discuss performance metrics and areas for improvement within the foodservice program.
  • Assisted in training new volunteers, sharing expertise in food service procedures and best practices.

Education

Future-Ready/College Prep Program -

Wakefield High School
Raleigh, NC
12.2020

Wake Tech Community College
01.2022

Bachelor of Science - Exercise Science/ Health Systems Management

University of North Carolina At Charlotte
Charlotte, NC
05-2025

Skills

  • Customer service focus
  • Employee training
  • Patient-focused care
  • Guest service
  • Team motivation
  • Performance improvement
  • Staff motivation
  • Staff development

Programs

  • Digital Media Camp, Duke University, 07/01/19, 07/14/19, software development, computer engineering, artistic design
  • Shelton Leadership Camp, North Carolina State University, 07/01/18, 07/07/18, integrity, autonomy, advocacy, honesty, compassion, public speaking
  • Science and Math Camp, North Carolina State University, 06/01/13, 06/30/15, software development, mental math
  • Children Camp, Charlotte, 07/01/24, 08/31/24, Leading kids through different programs, having them take different weekly classes to find their passions in an easy learning environment.

Leadership Experience

  • Senior Patrol Leader, Troop #411 - Boy Scouts, 08/01/19, 12/31/20, Providing leadership, direction and oversight to the Boy Scout Troop #411.
  • Peer Ambassador, Wakefield High School, 08/01/18, 12/31/20, Providing new students with school tours and school information.
  • Shift Leader, Dunkin Donuts, 08/01/20, 08/31/21, Handling money/till, creating weekly schedules and duties for employees.
  • Shift Lead-Building Manager, UNCC Information Department, 08/01/21, Present, Having weekly meetings to promote staff, making schedules for staff, control of an entire 40 personnel team.

Schoolclubs

  • Black Student Association, UNCC, 01/01/23, 12/31/25
  • Black Student Union, Wakefield High School, 01/01/17, 12/31/19, This club promotes African American culture and understanding.
  • Art Club, Brassfield Elementary School, 01/01/12, 12/31/13, This club focused on artistic creativity and expression.

Interests

  • Fashion and Style
  • Gym Workouts
  • Avid Sports Fan
  • Animal Care


Timeline

Food Service Volunteer

Nourish Up
07.2024 - 07.2024

Shift Lead

UNCC Information Department
08.2021 - Current

Shift Lead, Team Lead

Dunkin Donuts
01.2020 - 08.2021

Cashier/Overnight Stocker

Harris Teeter
01.2020 - 11.2020

Senior Patrol Leader

Troop #411- Boy Scout
08.2019 - 12.2020

Volunteer

North Carolina Food Bank
09.2018 - 10.2018

Peer Ambassador

Wakefield High School
08.2018 - 12.2020

Volunteer

End Hunger Now
10.2017 - Current

Volunteer

Stop Hunger Now
07.2013 - Current

Wake Tech Community College

Future-Ready/College Prep Program -

Wakefield High School

Bachelor of Science - Exercise Science/ Health Systems Management

University of North Carolina At Charlotte
Quincy Dowden