Quincy Duncan
Munster,IN
Summary
Multi-talented Production Manager experienced in diverse industrial environments. Profit-motivated collaborator with ingenuity in troubleshooting complex productivity obstacles. Creative leader with motivational supervisory methods.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Production Supervisor
Dakkota Intergrated Systems
11.2022 - Current
- Lead over 100+ hourly employees including some salaried coordinators
- Lead department meetings, support and promote continual improvement projects and oversee initiation and/or execution of engineering changes
- Adhere to and promote the vision and culture operating philosophy and observe the rules, regulation and direction of the Employee Handbook and C.B.A
- Direct the shop floor operations in a manner that promotes high morale, teamwork, pride, productivity, and quality
- Manage the Maintenance Department assuring scope of responsibilities are meeting production standards
- Root cause analysis and containment planning.
Production Manager
Mickey’s Linen & Towel
06.2022 - 11.2022
- Manage production environment and product inventory within budgetary parameters
- Administer monthly Safety Committee meetings
- Oversee utilization of staff resources and migrate workers to key areas to optimize production
- Manage the Maintenance Department assuring scope of responsibilities are met within budgetary parameters
- Maintain communication channels with Service Department, Maintenance Department, Administration and Sales.
Production Manager
Cintas
10.2017 - 06.2022
- Lead over 100+ employees with full responsibility for recruiting, interviewing, hiring and training of personnel
- Manage manufacturing process to ensure product is delivered on time and under budget while maintaining quality standards
- Resolve employee relationship issues, evaluate conflicts and determine disciplinary actions
- Ensure high customer satisfaction ratings, maintain production goals and reduce inventory carrying costs
- Collaborate with all departments to achieve efficiency goals for each production run
- Encourage and educate all team members on health and safety procedures which improved safety efficiency by making safety everyone’s responsibility
- Manage outsourced work capacity with third party vendors in order to meet customer demand
- Cross functional collaborations with IT, SAP teams, Business Process teams, Sales and Rental Division.
Production Supervisor
ARI Packaging Resources
01.2016 - 10.2017
- Achieving manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
- Complete production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries
- Ensure operation of equipment by calling for repairs, evaluating new equipment and techniques
- Maintain safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures
- Manage temporary workforce tightly to maintain and reduce labor costs
- Oversee the assembly and disassembly of each sku
- Assist with scheduling and output of each sku.
Web Data Management Specialist
Tripp Lite
08.2014 - 01.2016
- Create, update and manage product data stored in a variety of relational databases
- Produce reports for all levels of management
- Assist in testing content and functionality across browsers and devices
- Manage and maintain digital assets used on the company website, including owner’s manuals, literature, software, images, videos, and Visio stencils
- Contribute to search engine optimization efforts
- Respond to internal user inquiries, comments and suggestions
- Direct contact with customers for marketing content and data requests.
Global Online Product Content Analyst
Anixter International
10.2011 - 08.2014
- Responsible for the maintenance and quality of existing product information to ensure complete and accurate information in one central repository
- Support business initiatives related to changing product information while maintaining the data integrity and hierarchy structure
- Perform content activities such as data analysis, editing, applying updates resulting from normalization, technical content support and other functions related to content issues along with ensuring the consistency of product information
- Recommend additions, changes, and deletions to Category/Hierarchy structure
- Work with various business partners supporting business initiatives
- Clean and maintain the data based on business priorities
- Address data content, consistency and hierarchy issues
- Audit product information for accuracy and consistency
- Google Analytics and Endeca experience.
Quality/Operations Supervisor
Anixter International
11.2008 - 10.2011
- Improve warehouse processes
- Manage 20-30 hourly associates
- Track and enforced accountability for productivity through Quality Management Systems
- Train and facilitate hourly and salary personnel
- New hire on-boarding
- HR Oriented- Interviewing, terminations, comp planning, demotions, and title/departmental changes
- Responsible for maintaining quality information and implementation throughout 200,000sq ft building
- Responsible for CDN and Customer Complaint Database
- Monthly and Yearly employee evaluations
- Responsible for meeting quarter and month end deadlines
- Assisted the Implementation Manager in the implementation of our warehouse management system (WMS) used by the corporate headquarters and customers
- Assisted the Implementation Manager in the implementation of our inventory management system for our customers.
Quality Analyst
Anixter International
06.2008 - 11.2008
- Successfully led warehouse with ISO/TL9000 audit
- Instrumental in updating Quality data in 200,000sq ft building
- Assist in passing Inventory audit with accuracy better than 95.00%
- Root cause and Corrective action analysis
- Training and facilitation
- Quality management systems
- Ensured safety measures were in place
- Evaluate and write work instructions.
Education
Bachelor of Science Degree - Human Resource Management
Illinois State University
No Degree - Human Resource Management
E-Cornell University
01.2024
Skills
- Business Forecasting
- Team Development
- Quality Control
- Production Line Management
- Training Coordination
- Production Optimization
- Cross-Functional Collaboration
Certification
Six Sigma Green Belt
Timeline
Senior Production Supervisor
Dakkota Intergrated Systems
11.2022 - Current
Production Manager
Mickey’s Linen & Towel
06.2022 - 11.2022
Production Manager
Cintas
10.2017 - 06.2022
Production Supervisor
ARI Packaging Resources
01.2016 - 10.2017
Web Data Management Specialist
Tripp Lite
08.2014 - 01.2016
Global Online Product Content Analyst
Anixter International
10.2011 - 08.2014
Quality/Operations Supervisor
Anixter International
11.2008 - 10.2011
Quality Analyst
Anixter International
06.2008 - 11.2008
Bachelor of Science Degree - Human Resource Management
Illinois State University
No Degree - Human Resource Management
E-Cornell University
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