Quincy Foster

• 40 Hrs (Hybrid)
• Created customized marketing materials to increase product awareness.
• Recommend improvements in security systems and procedures.
• Developed plans to safeguard computer files against modification, destruction, or disclosure.
• Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
• Devised data visualization dashboards to make complex data more accessible to stakeholders.
• Planned marketing initiatives and leveraged referral networks to promote business development.
• Worked closely with in-house design team to develop visuals for content.
• Culled technology knowledge to perform IT troubleshooting, restoration and maintenance services to maintain organizational performance levels.
• Configured hardware, devices, and software to set up work stations for employees.
• Applies qualitative and quantitative methods to assess program effectiveness and complex management processes to be successful.
• Performed risk analyses to identify appropriate security countermeasures.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Engineered, maintained and repaired security systems and programmable logic controls.
• Encrypted data and erected firewalls to protect confidential information.

• 40 Hrs (Remote)
• Tracked market and industry trends, regulations and practices through trade shows and publications.
• Answered questions and provided information to customers about new software or hardware.
• Supported clients with business analysis, documentation, and data modeling.
• Collaborated with teams to define, strategize, and implement marketing and web strategies.
• Integrated technology and business operations to identify targeted solutions to customer issues.
• Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas with understanding of network hardware and how the components interact from networks.
• Equipped with the knowledge to build a basic network, setting the stage for more complex networking concepts in the future.
• Planned and developed interfaces that simplified overall management and offered ease of use.
• Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
• Determined hardware and network system issues using proactive troubleshooting techniques.

• 40 Hrs (Remote)
• Duties: Researched and balanced high-volume taxes for small business client accounts to ensure accuracy of taxes paid to state, federal and local government agencies
• Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
• Assisted in organizing files and tracking information, audits of client accounts assigned to reduce processing of deadline tasks
• Composed letters monthly to tax authorities, review tax compliance, unclaimed property issues, tax registration, and tax laws
• Prepared, reviewed heavy volume of excise tax, payroll, sales and use and local option tax returns to city and county and state governments
• Automated 90 Excel spreadsheets, for cities, county and state returns which reduced preparation times, deadlines and penalty payments
• Redesigned tax compliance spreadsheets to record customer information effectively
• Reconciled and audited general ledger accounts along with all tax returns to assure accurate allocations of payments prior to in-house auditor's review
• Prepared property tax and business license applications regarding the pipeline terminals to city, and county and state governments.

Houston, TX

• 40 Hrs (In Office)
• Managed customer accounts to secure customer satisfaction and repeat business.
• Generated new leads through networking and attending industry events.
• Negotiated contracts with clients and developed relationships with key personnel.
• Developed and implemented sales strategies to increase profits.
• Strategized specific monthly goals for maximized sales revenue
• Utilized CRM software to manage customer accounts and track performance metrics.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• 40 hrs (In Office)
• Facilitate meetings, prepare team briefings, and organize material and research.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Up sold parts, accessories, and service contracts maximizing revenue streams
• Conducted market research to identify new opportunities and target markets.
• Maintained a 15% conversion rate from leads to appointments using a consultative sales approach
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Trained sales staff on company procedures and salesmanship.
• Handled customer inquiries and resolved vehicle issues in a timely and professional manner
• Took the initiative to participate, encourage and lead the team in assigned tasks.
• Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.

40 Hrs (In Office)

• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
• Provided clients with information on the company's investment opportunities
• Provided existing clients with information on their portfolios and new investment opportunities
• Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
• Set up meetings with clients and prepared to provide investment information through presentations
• Assessed each client's financial situation in great detail and gauged living expenditures
• Asked clients questions regarding their financial goals and provided information on possible financial investment avenues
• Created investment plans for clients based on their financial goals making alterations to plans to cater to varying needs
• Provided clients with information on signing up for investment plans and the amount of money needed to invest
• Educated clients on financial instruments required to seal the deal
• Provided clients with regular feedback on their investments, including profit information
• Created and maintained liaison with other investment solutions providers such as estate agents, banks and stock exchange members
• Maintained client files and logged their profits on a per term basis.

• Surgemain P:931.906.2100 Smyrna, TN 37167 40 Hrs
• Duties: Planned, directed, and coordinated the operations of aligning piping systems for oil, water, air, and steam, and controlling the operation of ship boilers and steam turbines used for ship propulsion and service systems
• Assisted with formulating policies, managing daily operations, and planning the use of materials and human resources
• Presented information with a variety of instructional techniques or formats to subordinates and new hires
• Obtained, organized, and assisted to develop training procedure manuals, guides, and course materials
• Evaluated modes of training delivery to optimize training effectiveness, training costs, and environmental impacts.