Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Quincy Hoang

Mckinney,TX

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pool Cleaning Technician

Integrity Pool
06.2025 - Current
  • Test and balance chemicals
  • Clean and maintain pools condition
  • Applied all chemical readings and services via app
  • Provided excellent service by addressing client concerns promptly and professionally.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Team Member

Birdcall
02.2025 - 05.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.

Kitchen Supervisor

Chick-Fil-A
03.2021 - 05.2024
  • Executed opening and closing procedures to ensure a smooth transition between shifts
  • Streamlined inventory management processes to enhance operational efficiency
  • Coordinated catering orders, ensuring timely delivery and exceptional customer satisfaction
  • Mentored and trained new staff, fostering leadership development within the team
  • Spearheaded shift leadership, confidently delegating tasks to optimize team performance
  • Oversaw cleaning and maintenance task during downtime to uphold hygiene standards

Education

HS Diploma -

Wylie High School
Wylie, Tx
05.2017

EPA Certification - HVAC

HVAC Tech Zone
Irving, TX
04-2025

Skills

  • Team Development
  • Vehicle maintenance
  • Problem Solving
  • Dependability
  • Communication
  • Leadership
  • Technical skills
  • Troubleshooting

Certification

  • HVAC Tech Zone / EPA Certification / 100 hours hands on work
  • Feb 15 2025 - April 19 2025

Timeline

Pool Cleaning Technician

Integrity Pool
06.2025 - Current

Team Member

Birdcall
02.2025 - 05.2025

Kitchen Supervisor

Chick-Fil-A
03.2021 - 05.2024

HS Diploma -

Wylie High School

EPA Certification - HVAC

HVAC Tech Zone

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