Quincy Nyarko
Beltsville,MD
Summary
Reliable General Merchandise Associate known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and visual merchandising. Excel at communication, teamwork, and adaptability, ensuring seamless operations and positive shopping experiences.
Overview
7
7
years of professional experience
Work History
General Merchandise Associate
Target
Silver Spring, MD
03.2021 - Current
- Assisted customers in selecting merchandise by presenting tailored product options that met their specific needs.
- Engaged customers to enhance shopping experiences and directed them to requested products, ensuring satisfaction.
- Maintained clean, organized, and well-stocked sales floor, contributing to positive shopping experiences and consistent sales.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in a friendly and knowledgeable way.
- Organized and replenished shelves to ensure product availability for customers. to match planogram images and instructions.
Crew Member
AMC Theatres
Beltsville, MD
07.2019 - 06.2021
- Delivered excellent customer service by greeting customers and ensuring quality standards were met.
- Took orders, prepared meals, and processed payments efficiently.
- Worked front counter and other areas.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Sorted and arranged products on shelves to ensure easy customer access in department.
- Maintained cleanliness and organization of restaurant to uphold a positive image.
Crew Member
Popeyes Louisiana Kitchen
Beltsville, MD
08.2020 - 03.2021
- Assisted customers at front counter and drive-thru, ensuring efficient service.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to efficiently complete orders and improve service speed.
- Engaged with team members and applied management coaching to enhance performance.
- Maintained cleanliness of food preparation area, equipment, and utensils to ensure safety standards.
- Regularly sanitized kitchen, counter, and dining spaces to uphold health standards.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Bachelor's Degree - Construction Technology
University of Maryland - Eastern Shore
Princess Anne, MD12-2025
High School Diploma -
High Point High School
Beltsville, MD05-2021
Skills
- Customer service
- Effective Customer Communication
- Customer Satisfaction
- Order Taking
- Product Promotion
- Product merchandising
- Inventory Management
- Sales Coordination
- Stock Organization
- Task Management
- Team collaboration
- Communication Strategies
- Problem solving
- Critical Thinking
- Workplace safety
- Data entry
- Customer engagement
Affiliations
- UMES ATOD Peer Educator (Alcohol, Tobacco, other drugs)
- UMES SA (Student Assistant)
Timeline
General Merchandise Associate
Target
03.2021 - Current
Crew Member
Popeyes Louisiana Kitchen
08.2020 - 03.2021
Crew Member
AMC Theatres
07.2019 - 06.2021
Bachelor's Degree - Construction Technology
University of Maryland - Eastern Shore
High School Diploma -
High Point High School