Quincy Richardson
Philadelphia,PA
Summary
Dynamic leader with extensive experience in operations management and strategic planning, notably as Vice President of Operations at Prospect Park Fire Company. Demonstrated expertise in safety principles and performance management, achieving a 75% decrease in incidents. Skilled in fostering stakeholder engagement and driving business efficiency, with a proven track record in enhancing service delivery and sustainability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Vice President of Operations
Prospect Park Fire Company
Prospect Park
06.2017 - Current
- Oversaw organizational unit operations to achieve required capacity levels and service reliability
- Modeled internal and external services to emphasize customer and stakeholder importance
- Presented company financial and operational conditions and growth initiative results during earning calls per 100
- Supervised facility operations to promote safety standards and improve service delivery
- Coordinated budget forecasting and sustainability planning activities for new and existing projects
- Reviewed internal systems to control financial and strategic planning activities
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
Conductor
SEPTA
Philadelphia, United States
03.2018 - 01.2023
- Communicated with train dispatchers to obtain and adjust directions
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains
- Performed daily inspections on switches
- Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly
- Conducted comprehensive safety briefings for crew members before each trip, promoting a culture of safety awareness among colleagues
- Cut, switched and supervised loading and unloading of railcars
- Maintained detailed records of train movements, incidents, and maintenance activities as required by company policy and federal regulations
- Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential hazards
Deputy Fire Chief
Prospect Park Volunteer Fire Company
Prospect Park
06.2017 - 02.2021
- Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs
- Implemented comprehensive training operations, inspections and performance evaluations
- Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies
- Supervised cleaning and maintenance of buildings, rooms and equipment
- Directed work of 65 firefighters engaged in extinguishing fires
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information
- Conducted equipment and vehicle checks to maintain continuous and safe operation
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
Security Account Manager
Allied Barton Security
Philadelphia
04.2014 - 01.2017
- Recorded incident reports with detailed accounts of occurrences
- Supervised grounds, employee entrances and exits and ground levels
- Assessed ongoing risk factors and suggested improvements to senior management
- Optimized planning and allocation of resources by organizing security and administrative programs, business management operations and inventory control
- Implemented security measures, which resulted in 75% decrease in incidents
- Created balanced approaches incorporating profit and growth targets against capabilities and infrastructure
- Implemented new marketing strategies and improved customer service management approaches to boost company revenue
- Oversaw team of security officers and managed scheduling and performance evaluations
- Kept team compliant with security protocols and appearance standards
- Investigated incidents and wrote reports
- Submitted documentation for weekly payroll, managed schedules, and enforced policies
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs
- Conducted drills to keep security staff on alert and proficient with established plans
Education
Bachelor of Science -
Strayer University
Philadelphia05.2026
High School Diploma -
Frankford High School
Philadelphia06.2014
Skills
- Safety Principles
- Performance Management
- Stock Control
- Coordination Skills
- Strategic Management
- Maintenance
- Problem Solving
- Self Motivation
- Prioritization of Requirements
- Service Delivery
- Sustainability
- Health Care
- Patient Assessment
- Electronics
- Knowledge of Finance
- Knowledge of Financial Forecasting
- Occupational Safety and Health
- Process Development
- Management of Facilities
- Firefighting
- Reliability Communication Skills
- Electrical Switches
- Loading and Unloading
- Professional Attitude
- Operations Management
- Customer Service
- Scheduling
- Business Administration
- Risk Factors
- Payroll Management
- Infrastructure Management
- Administrative Operations
- Strategies of Marketing
- Drilling Operations
- Cardio-Pulmonary Resuscitation (CPR)
- Business Efficiency
- Mentoring
- Microsoft Word
- Project Management
- Stakeholder Engagement
- Policy Development
- Business Processes
- Consulting
- Streamline
- Clinical Works
- Medical Emergencies
- Health Insurance Portability and Accountability Act Compliance
- Cash Management
- Financial Analysis
- QuickBooks (Software)
- Employee Performance Management
- Hr Support
- Knowledge of Labor Relations
- Global Information Assurance Certification
- First Aid and Preparedness
- Security Management
- Data Quality
- Performance Tuning
- Active listening skills
- Telephone Skills
- Data Entry Skills
- Business Development
- Ability to Multitask
- Forward-Thinking
- Hard Work and Dedication
- Leadership
- Strategic Thinking
- Leadership training
- Strategic planning and execution
- Team building
- Transportation management
- Invoicing and shipping documentation
Certification
- Health Insurance Portability and Accountability Act Compliance
- Cash Management
- Financial Analysis
- QuickBooks (Software)
- Employee Performance Management
- HR Support
- Knowledge of Labor Relations
- Global Information Assurance Certification
- First Aid and Preparedness
- Security Managing
- Data Quality
- Performance Tuning
- Active Listening Skills
- Telephone Skills
- Data Entry Skills
- Business Development
- Ability to Multitask
- Forward-Thinking
- Hard Work and Dedication
- Leadership
- Strategic Thinking
Languages
English
Timeline
Conductor
SEPTA
03.2018 - 01.2023
Vice President of Operations
Prospect Park Fire Company
06.2017 - Current
Deputy Fire Chief
Prospect Park Volunteer Fire Company
06.2017 - 02.2021
Security Account Manager
Allied Barton Security
04.2014 - 01.2017
Bachelor of Science -
Strayer University
High School Diploma -
Frankford High School
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