Summary
Overview
Work History
Education
Skills
References
Affiliations
Certification
Timeline
Work Availability
Accomplishments
Work Preference
Software
Languages
Hi, I’m

Quincy White

Randallstown,MD
It is never too late to be what you might have been.
George Eliot
Quincy White

Summary

Dynamic professional with proven leadership and problem-solving skills, excelling in operational oversight and team collaboration. Demonstrated success in enhancing customer satisfaction at Papa John’s and Buffalo Wild Wings as a Bartender, while also skilled in heavy equipment operation. Known for thriving in fast-paced environments, driving results, and improving service standards. Adept Warehouse Associate with expertise in materials handling, storage management, and accurate inventory control.

Overview

13
years of professional experience
1
Certification

Work History

Buffalo Wild Wings
Owings Mills, MD

Bartender
02.2020 - 10.2024

Job overview

  • Skilled in fostering positive customer experiences.
  • Fulfilled customer orders promptly.
  • Managed cash registers during peak business hours.
  • Enhanced overall guest satisfaction.
  • Upheld high standards of workplace hygiene and safety.
  • Ensured outstanding guest experiences.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Staff Mark
Pikesville, MD

Warehouse Associate
01.2016 - 01.2021

Job overview

  • Provided exceptional support.
  • Streamlined shipping processes.
  • Handled incoming deliveries.
  • Coordinated logistics and transportation of goods.
  • Executed efficient packing processes.
  • Ensured secure handling and transportation of materials.
  • Operated machines with high accuracy.
  • Implemented efficient warehouse storage solutions.
  • Completing numerous order transactions efficiently.
  • Performed accurate data entry to maintain updated records.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Communicated effectively with team members on matters related to work assignments.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Received deliveries, scanned packages, and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Updated inventory and production information using warehouse management systems and scanner guns.

Sean Briscoe
Clarksburg, WV

Demo /Construction Worker
04.2018 - 10.2020

Job overview

  • Performed excavation tasks.
  • Handled various lifting tasks efficiently.
  • Laying and smoothing concrete surfaces.
  • Quantified performance metrics.
  • Performed concrete demolition efficiently.
  • Implemented safety protocols.
  • Aid in maintaining cleanliness.
  • Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
  • Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
  • Mixed concrete, mortar and other materials to prepare building material.
  • Installed formwork for concrete structures according to specifications.
  • Inspected work areas for safety issues before beginning any task.
  • Repaired damaged structures with appropriate materials including wood and metal components.
  • Followed blueprints or engineering plans to determine the best methods of assembling structures.
  • Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
  • Transported materials from one site location to another using trucks or trailers.
  • Utilized power tools such as saws, drills and sanders when necessary on projects.
  • Measured distances accurately using tape measures or laser measuring devices.
  • Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
  • Cleaned job sites daily removing debris, dirt and hazardous materials safely.
  • Coordinated with other workers onsite to ensure efficient completion of tasks.
  • Provided assistance to supervisors when needed completing additional duties as assigned.
  • Ensured compliance with local codes regarding building regulations.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.

Papa John’s
Randallstown, MD

Manager
09.2011 - 11.2014

Job overview

  • Manage staff during assigned work hours.
  • Conducted workshops to enhance team skills.
  • Maintained accurate records of information.
  • Coordinated bank deposits.
  • Increased overall consumer happiness.
  • Managed daily operations consistently
  • Led ordering and inventory management.
  • Ensured consistent brand standards.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Developed annual goals for each department based on market trends and competitor analysis.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Randallstown High School
Randallstown, MD

High School

Skills

  • Effective Leadership
  • Operational Oversight
  • Execute Given Tasks
  • Efficient Product Assembly
  • Integrity-Driven Individual
  • Effective Organization
  • Prioritization Skills
  • Skilled in Team Collaboration
  • Professional Demeanor
  • Rapid Skill Acquisition
  • Eager Knowledge Seeker
  • Flexible and Dependable Worker
  • Proficient in PC Operations
  • Order picking and processing
  • Cardboard baling
  • Product verification
  • Labeling and boxing
  • Shipping and receiving
  • Pallet building
  • Lifting and sorting
  • Quantity calculations
  • Inventory organization
  • Order picking
  • Pallet jack operations
  • Basic math
  • Heavy equipment operation
  • OSHA
  • Problem-solving
  • Construction safety
  • Worksite preparation
  • Machinery operation
  • Debris removal
  • Power tool operation
  • Hand tool proficiency
  • Mixology
  • Safe service compliance
  • Liquor restocking
  • Food preparation
  • Cash and credit transactions
  • Sales expertise
  • Inventory
  • Clear and effective communication
  • Outstanding customer service
  • Glassware management
  • Customer service expertise
  • Cash register operation
  • Ordering procedures
  • New hire training
  • Excellent judgment
  • Anticipating guest needs
  • Food running
  • Safe food handling procedures
  • Menu memorization
  • Bar service preparation
  • Responsible alcohol service
  • Engaging personality
  • Highly reliable

References

References furnished upon request

Affiliations

  • Professional Fishing Angler
  • Marine Life Biology Activist
  • Mens Youth Mentor
  • Marksman
  • Snow Boarder
  • Golf
  • Photography
  • Fish Breeder
  • Loves to help others in need.
  • Family Oriented
  • Community Relations
  • Trash Clean Ups

Certification

  • OSHA 10 Construction
  • OSHA Heavy Equipment Operator Certification
  • ServSafe Food
  • ServSafe Alcohol

Timeline

Bartender

Buffalo Wild Wings
02.2020 - 10.2024

Demo /Construction Worker

Sean Briscoe
04.2018 - 10.2020

Warehouse Associate

Staff Mark
01.2016 - 01.2021

Manager

Papa John’s
09.2011 - 11.2014

Randallstown High School

High School
Availability
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friday
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morning
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

Work Preference

Important To Me

Healthcare benefitsCareer advancementFlexible work hoursWork-life balanceTeam Building / Company RetreatsPersonal development programsPaid time off

Software

Microsoft Office

POS Systems Aloha

Languages

English
Native language
English
Proficient (C2)
C2

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Quincy White