Quincy Wilkerson
Oxford,NC
Summary
Dynamic team leader with a track record of achieving operational targets and driving sales growth. Skilled in lead generation, sales training, and mentoring, committed to enhancing team performance and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Senior Sales Associate
Music & Arts
Raleigh, NC
06.2025 - Current
- Assisted customers in product selection to enhance purchasing experience.
- Demonstrated product features and benefits to drive sales engagement.
- Maintained inventory accuracy through regular stock assessments and organization.
- Collaborated with team members to achieve monthly sales targets effectively.
- Utilized POS systems for transaction processing and record-keeping efficiency.
- Engaged in ongoing training to improve product knowledge and sales techniques.
Team Leader
New Balance
Skowhegan, ME
06.2020 - 04.2025
- Led team in achieving operational targets through effective communication and collaboration.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Mentored junior team members, fostering skill development and knowledge sharing.
- Analyzed performance metrics to identify areas for improvement and drive results.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Correctional Officer
Polk Correctional Institution
Butner, NC
04.2011 - 03.2015
- Supervised inmate activities to maintain safety and order within the facility.
- Conducted regular inspections of premises to ensure compliance with security protocols.
- Implemented conflict resolution strategies to de-escalate potentially volatile situations.
- Collaborated with team members to develop and enforce operational procedures.
- Monitored inmate behavior, documenting incidents and reporting violations promptly.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH03-2030
Skills
- Product knowledge
- Management
- CRM proficiency
- Lead generation
- Cold calling skills
- Market trends
- Sales training
- Social media marketing
Timeline
Senior Sales Associate
Music & Arts
06.2025 - Current
Team Leader
New Balance
06.2020 - 04.2025
Correctional Officer
Polk Correctional Institution
04.2011 - 03.2015
Bachelor of Science - Business Administration
Southern New Hampshire University