Summary
Overview
Work History
Education
Skills
Timeline
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Quinesha Snell

Redford,MI

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience

Work History

Population Health Specialist

Corewell Health
03.2024 - Current
  • Collaborate with team members to deliver targeted patient outreach using the Medical Home model, significantly improving patient engagement and care quality
  • Utilize EMR systems and payer portals to validate data gaps and execute outreach activities, ensuring accuracy in patient interactions
  • Conduct quarterly quality measure audits, ensuring compliance with documentation requirements and providing recommendations for process improvements
  • Serve as a liaison between multiple clinics, ensuring completion of scheduled eye exams and timely updating of portal information
  • Assist in data submission, boosting report accuracy and plan performance through meticulous record-keeping
  • Enhance patient care by integrating analytics for health trend analysis, leading to data-driven decisions.

Care Gap Specialist/Good Faith Estimator

Coastal Community Health Services
01.2023 - 02.2024
  • Monitored clinical quality metrics to ensure precise reporting and compliance with standards, enhancing data integrity
  • Responded to inquiries from health plans and verified report accuracy, providing timely and accurate information
  • Maintained an updated database for quality progress reports, supporting data-driven decisions and ensuring compliance with policies
  • Reviewed physician documentation to improve coding accuracy and optimize billing processes, contributing to efficient operations
  • Coordinated care with specialty offices, ensuring comprehensive management of patient records and seamless communication between departments.

Administrative Assistant

Augusta University
01.2022 - 12.2022
  • Provided support to faculty, staff, and students by handling a variety of administrative tasks including processing requests, managing data, and maintaining records
  • Coordinated and executed staff events and award ceremonies, enhancing team morale and engagement
  • Maintained confidentiality while handling sensitive materials, ensuring adherence to privacy policies such as FERPA
  • Gathered and compiled research data, contributing to informed decision-making processes and improving the accuracy of reports
  • Created and maintained spreadsheets and presentations, streamlining meeting preparations and increasing efficiency in document retrieval
  • Answered calls professionally, providing prompt and accurate responses to inquiries and directing information to appropriate personnel.

Education

Bachelor of Science in Health Services -

Augusta University
Augusta, GA
12.2022

Skills

  • Leadership and Team Collaboration
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong Written and Oral Communication Skills
  • Problem-solving and Critical Thinking
  • Strong Organizational and Time Management Skills
  • Deadline-oriented with a Professional Attitude
  • Exceptional Customer Service Skills
  • Ability to Work Independently or in Team Settings

Timeline

Population Health Specialist

Corewell Health
03.2024 - Current

Care Gap Specialist/Good Faith Estimator

Coastal Community Health Services
01.2023 - 02.2024

Administrative Assistant

Augusta University
01.2022 - 12.2022

Bachelor of Science in Health Services -

Augusta University
Quinesha Snell