Team Lead
UNITED WHOLESALE MORTGAGE, Problem Resolution Group
Pontiac, MI
04.2024 - Current
- Manage a team of 15 - 20 people, ensure they are meeting their daily production goals and
maintain team loan quality.
- Assist with escalated files within the team and answer questions as needed
- Keep the team updated with any department changes and new policies.
- Facilitate communication between team members and upper management, improving
department workflow.