Quinetta Easley
Kenosha,WI
Summary
Dynamic professional with a strong work ethic and competitive spirit, previously at Nike Factory Outlet. Proven ability to enhance team performance through effective collaboration and mentoring. Skilled in inventory management and customer engagement, driving brand loyalty and satisfaction. Adaptable and committed to continuous improvement, fostering a positive team environment.
Overview
10
10
years of professional experience
Work History
Athlete
Nike Factory Outlet
Pleasant Prairie, WI
06.2023 - Current
- Collaborated with team members to enhance performance through peer feedback and strategy discussions.
- Participated in regular training workshops to improve techniques and maintain product knowledge for customer engagement.
- Adapted quickly to various roles within the outlet, ensuring operational efficiency during peak hours.
- Supported store initiatives by showcasing new products and providing insights on customer preferences.
- Engaged with customers to promote brand loyalty, delivering exceptional service during interactions.
- Maintained a positive attitude while working under pressure, contributing to a cohesive team environment.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Owner/Operator
Next 2 Home
Kenosha, WI
01.2019 - 04.2023
- Built and managed customer relationships to enhance client satisfaction and retention.
- Streamlined operational processes to improve efficiency and reduce overhead costs.
- Developed marketing strategies to increase brand awareness and drive sales growth.
- Oversaw daily operations, ensuring compliance with industry standards and regulations.
- Analyzed market trends to identify new business opportunities and adapt offerings accordingly.
- Maintained financial records, managing budgets to ensure profitability of business operations.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
Trainer
Amazon
Kenosha, WI
04.2017 - 01.2019
- Developed and delivered training programs to enhance employee performance and operational efficiency.
- Mentored new trainers, fostering skill development and adherence to company protocols.
- Analyzed training needs, creating customized content to address specific team requirements.
- Implemented feedback mechanisms to assess training effectiveness and drive continuous improvement.
- Collaborated with cross-functional teams to align training initiatives with organizational goals.
- Leveraged learning management systems to streamline training processes and track employee progress.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Electronics Sales Associate
Walmart
Kenosha, WI
01.2016 - 04.2017
- Assisted customers in selecting electronics based on needs and preferences.
- Maintained up-to-date knowledge of product features and technology trends.
- Processed transactions efficiently using point-of-sale systems.
- Managed inventory levels, ensuring stock availability for high-demand products.
- Developed promotional displays to enhance product visibility and drive sales.
- Collaborated with management to implement store layout changes that improved traffic flow.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Applied knowledge of electronics products to educate prospects and customers.
Education
No Degree - Early Childhood Education
Gateway Technical College
Kenosha, WINo Degree - Criminal Justice
Colorado Technical University
Colorado Springs, COSkills
- Teamwork and cooperation
- Time management
- Strong work ethic
- Self-discipline
- Competitive
- Mental toughness
- Adaptable
- Leadership development
- Flexibility and mobility
- Community involvement
- Mentoring
Timeline
Athlete
Nike Factory Outlet
06.2023 - Current
Owner/Operator
Next 2 Home
01.2019 - 04.2023
Trainer
Amazon
04.2017 - 01.2019
Electronics Sales Associate
Walmart
01.2016 - 04.2017
No Degree - Early Childhood Education
Gateway Technical College
No Degree - Criminal Justice
Colorado Technical University