Quinetta Roberson

Milwaukee ,WI

Summary

Dependable and friendly with outstanding customer service and problem-solving skills. Offering exceptional workplace focus and dedication to providing pleasant and efficient shopping experience for customers.

Customer Host adept at checking purchases and receipts, providing information to customers .Good interpersonal, communication and conflict resolution skills.I am a Dedicated cashier and server with 4 years of experience in customer service. I am very professional when answering customers' questions and recording order information. I have very good communication skills and am very dependable with resourceful nature and conscientious approach.

Trustworthy and dedicated in every profession I have worked in and will work in .Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. I am a Reliable associate offering strong multitasking, problem-solving, and communication skills. Trained in all areas of the store and flexible with changing my work due to the business needs. To seek and maintain a full-time position that offers professional challenges.

Overview

years of professional experience

years of post-secondary education

Work History

Self Checkout Host

Greenfield Walmart

Greenfield , WI

2020.06 - Current

Maintained awareness of product locations to assist customers in finding requested items.
Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
Engaged with customers and offered assistance upon entry into store.
Assisted customers with self-checkout machine operations.
Described products and services in detail to answer customer questions.
Diagnosed issues with self-checkout machines and manually processed transactions.
Greeted incoming customers and provided directions to different store locations.
Operated cash register to record transactions accurately and efficiently.
Learned duties for various positions and provided backup at key times.
Kept entryways clean, neat and free of hazards such as excess water.

+ Edit or add your own

Monitored self-checkout systems and provided assistance or intervention where required.

Trampoline Park Hostess

Greenfield Skyzone

Greenfield , WI

2020.04 - 2021.10

Helped children and families find favorite attractions and characters to optimize guest experience.
Facilitated efficient exits from attractions by detailing proper procedures and reminding guests to collect belongings before disembarking.
Enforced company policies while maintaining cheerful, supportive approach to guests.
Greeted guests and answered general questions about park and Type attractions.
Kept attraction neat and clean, following company policy and safety guidelines.
Worked with security team to locate separated children and parents near Type attraction.
Submitted work orders and requested immediate assistance when needed to keep attraction in tip-top shape.

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Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Delivered information and details of interest about facility to visitors.

Education

Highschool Diploma -

Alexander Hamilton Highschool

Milwaukee, WI

2018.08 - 2022.12

Associate Degree In Nursing - Nursing

Milwaukee Area Technical College