Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Quinita Johnson

Frankfort,IL

Summary

A versatile and dedicated Registered Nurse with a track record of providing exceptional patient care at Advocate Christ Medical Center. Compassionate Registered Nurse recognized for productive and efficient task completion. Skilled in pediatric care and possess strong communication skills, adaptability to high-stress environments, and ability to work effectively in team settings. Excel in providing exceptional patient care through empathy, patience, and active listening. Focused on continuing and reaching the career goal of being in women's health.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Nurse

Advocate Christ Medical Center
Oak Lawn, IL
09.2022 - Current
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Provided emotional support and counseling to patients and their families.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.

Front Desk Assistant

Northern Illinois University
DeKalb, USA
09.2018 - 05.2020
  • Provide great customer service to residents and visitors
  • Accept and sort packages and mail for residents of the dorms
  • Provide information about the campus and anything dealing with the campus such as bus routes, class buildings, dorm laundry process, etc
  • Provide temporary keys and cards if theirs is lost or misplaced
  • Created and optimized employee schedules to secure proper coverage for all shifts
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members

Prime Associate

Amazon
Chicago, USA
08.2018 - 04.2020
  • Fulfilled customer orders for groceries and preparing them for delivery
  • Interacting with the customer via telephone to provide great customer service and accuracy of their orders
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication

Team Leader

First Holy Zion
Chicago, USA
06.2018 - 08.2018
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency
  • Gather the children in the morning and provide breakfast
  • Create games and activities for the children to do while in the safe haven until the time for the to leave
  • Help pass out lunch for the children
  • Ensure safety while the children played games

Education

Bachelor of Science - Nursing

Northern Illinois University
Dekalb, IL
12.2021

High School Diploma -

Morgan Park HS
Chicago, IL
06.2017

Skills

  • Patient care
  • Time management
  • Oral and written communications
  • Safety and security procedures
  • Microsoft Office
  • Listening skills
  • Customer/Patient Relationship
  • Friendly demeanor
  • Strong work ethic
  • Team player

Certification

  • Licensed Registered Nurse
  • Certifications in PALS/BLS
  • APHON Certified

Timeline

Registered Nurse

Advocate Christ Medical Center
09.2022 - Current

Front Desk Assistant

Northern Illinois University
09.2018 - 05.2020

Prime Associate

Amazon
08.2018 - 04.2020

Team Leader

First Holy Zion
06.2018 - 08.2018

Bachelor of Science - Nursing

Northern Illinois University

High School Diploma -

Morgan Park HS

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Quinita Johnson