Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
4
4
years of professional experience
Work History
Business Data Analyst
BlueCross BlueShield
Spring, Texas
04.2022 - Current
Analyzed customer data to identify trends and patterns and develop insights for better business decisions.
Performed statistical analysis on large datasets using advanced analytics tools such as SAS and R.
Created visualizations of complex data sets in Tableau to communicate findings with stakeholders.
Designed dashboards and reports to monitor key performance indicators of the organization.
Assisted senior analysts in creating comprehensive reports based on gathered information from various sources which were then presented at management meetings.
Collaborated with internal stakeholders at various levels within the organization in order optimize existing systems while ensuring accuracy and reliability of results.
Built ETL pipelines for automated extraction, transformation and loading of structured and unstructured data from different sources into centralized databases for further processing.
Conducted A and B testing experiments to measure the effectiveness of different marketing campaigns.
Worked closely with cross-functional teams including IT, sales, marketing, finance, operations to understand their needs and requirements related to data analysis projects.
Developed SQL scripts to extract, transform and load data from multiple sources into a single database.
Analyzed large datasets using statistical methods and software programs.
Provided recommendations based on data analysis results.
Gathered requirements from stakeholders to inform system design decisions.
Implemented strategies for automating manual processes within the organization.
Utilized visualization tools such as Tableau or Power BI to present findings.
Delivered analytic support to identify high-priority opportunities and prospective clients to build pipelines.
Interpreted and interrelated research data to develop integrated business analysis and projections.
Business Data Analyst
Hilton Hotels Corporation
Houston, TX
05.2020 - 02.2024
Analyzed customer data to identify trends and patterns and develop insights for better business decisions.
Created visualizations of complex data sets in Tableau to communicate findings with stakeholders.
Designed dashboards and reports to monitor key performance indicators of the organization.
Provided technical support to end-users on how to use the developed analytical tools.
Maintained accurate documentation for all processes related to Business Intelligence projects.
Monitored system performance metrics to ensure smooth functioning of the applications used in Data Analysis projects.
Collaborated with internal stakeholders at various levels within the organization in order optimize existing systems while ensuring accuracy and reliability of results.
Assisted senior analysts in creating comprehensive reports based on gathered information from various sources which were then presented at management meetings.
Improved processes and procedures to achieve key performance metrics.
Analyzed operational data, surfacing insights and findings to support business and technical decisions.
Redesigned processes to maximize benefits and quantifiable improvement in business metrics and illustrate roadmaps to future projects.
Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
Provided technical support for existing reports, dashboards or other tools.
Identified and analyzed industry or geographic trends with business strategy implications.
Synthesized current business intelligence or trend data to support recommendations for action.
Benefit Files Analyst II (BlueChoice Operations) at BlueCross BlueShield of SCBenefit Files Analyst II (BlueChoice Operations) at BlueCross BlueShield of SC