Quinlyn Yates
Odessa,MO
Summary
- Ability to make independent decisions in stressful situations
- Successful in learning and comprehending new systems and methods
- Excellent written and verbal communication skills
- Strong interpersonal skills
- 3 years in management
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Liberty Hardwoods
03.2023 - Current
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set up new accounts, established customer credit and set up payment methods.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Recorded accurate and efficient records in customer database.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Data Entry Clerk
Brillient
11.2022 - 03.2023
- Analyzed current data records to provide detailed reports.
- Assisted with developing data entry processes.
- Updated and maintained customer information, documents and records.
- Utilized techniques for increasing data entry speed.
- Managed large-scale data migration projects, ensuring seamless transition between systems without loss of vital information.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Managed and organized documents for data entry tasks.
- Completed data entry tasks with accuracy and efficiency.
- Compared transcribed data with source document to detect and correct errors.
- Secured and protected data from unauthorized access by complying with security protocols.
Pet Care Specialist
Pawville
03.2022 - 10.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Streamlined record-keeping processes for efficient tracking of client appointments, payments, and veterinary documents.
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Increased customer satisfaction through timely communication about their pets'' status and activities.
- Followed pet care instructions for dietary needs and medication regimens.
Company Clerk
United States Marine Corps
12.2019 - 10.2021
- Managed personal of over 250 Marines
- Streamlined office operations by implementing efficient filing systems and organizing essential
- Maintained accurate records of Marine attendance, sick days, and vacation time.
- HIPPA certified.
- Improved Marine satisfaction by resolving inquiries promptly.
- Coordinated company events and meetings, ensuring proper logistics and materials were prepared in advance.
- Ensured smooth daily operations with thorough administrative support for multiple platoons within the company.
- Reduced supply costs by regularly monitoring inventory levels.
- Increased productivity by maintaining updated databases of training information for easy access during correspondence or project coordination efforts.
- Safeguarded sensitive company information by maintaining strict confidentiality protocols when handling documents or discussing internal affairs.
- Ensured proper document management by maintaining organized digital and physical filing systems, making it easier for staff to locate necessary information.
- Maintained office supplies and equipment, handled ordering and scheduled maintenance.
- Assisted office staff with wide array of tasks and projects.
- Corrected and revised Excel spreadsheets, tables, charts and graphs.
- Opened and routed incoming mail and gathered outgoing mail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Managed calendars and scheduled training to maintain smooth flow of operations.
- Provided meeting support by taking minutes and dictations.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings for up coming training and debriefing after training.
- Assisted with onboarding of new Marines.
- Coordinated travel arrangements for the battalion coming back from deployment.
Motor Transport Operator
United States Marine Corps
01.2018 - 01.2022
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Answered roadside assistance calls for tows and other vehicle support.
- Led a team of Motor Transport Operators through rigorous training exercises, fostering teamwork and honing individual skills to meet mission objectives.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Reduced vehicle downtime through diligent maintenance and timely repairs, ensuring consistent operational readiness.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Spoke professionally with Marines regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Coordinated with logistics teams to ensure accurate inventory tracking and timely delivery of supplies.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Ensured mission success by effectively prioritizing tasks based on shifting requirements during high-tempo operations periods.
- Dropped and hooked trailers and changed configuration of equipment.
- Managed hazardous materials transportation according to federal regulations, minimizing environmental impact and ensuring public safety.
- Inspected load security and checked for damages.
Education
High School Diploma -
Smith Cotton
Sedalia, MOSkills
- Data Entry
- Flexible and Adaptable
- Organization and Time Management
- Team Management
- Public Speaking
- Good Telephone Etiquette
- Conflict Resolution
- Active Listening
- Written Communication
Accomplishments
I received a Navy and Marine Corps achievement medal for my professional accomplishments throughout my Marine Corps career
Timeline
Inside Sales Representative
Liberty Hardwoods
03.2023 - Current
Data Entry Clerk
Brillient
11.2022 - 03.2023
Pet Care Specialist
Pawville
03.2022 - 10.2022
Company Clerk
United States Marine Corps
12.2019 - 10.2021
Motor Transport Operator
United States Marine Corps
01.2018 - 01.2022
High School Diploma -
Smith Cotton
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