Quinn Callahan
Webster NY,NY
Summary
Dynamic and detail-oriented professional with a proven track record at Lucia's on the Lake, enhancing dining experiences and operational efficiency. Excelled in fast-paced environments, demonstrating exceptional time management and cleanliness, leading to significant revenue growth. Skilled in customer service excellence and document preparation, adept at multitasking and maintaining high standards of organization.
Overview
5
5
years of professional experience
Work History
Head Busser
Lucia's on the Lake
08.2020 - 12.2024
- Maintained a safe, sanitary environment by adhering to strict cleanliness standards and guidelines.
- Managed efficient table turnover during peak hours, leading to increased seating capacity and overall revenue growth.
- Efficiently coordinated with servers to fulfill guest needs and enhance their dining experience.
- Collaborated closely with host/hostess staff for seamless transitions between guests arriving and departing tables.
- Implemented time-saving strategies that improved efficiency in clearing tables, allowing servers to attend more customers within shorter time periods.
- Ensured customer satisfaction by maintaining a clean and organized dining area.
- Boosted overall restaurant atmosphere with a friendly demeanor creating repeat customers.
Barback
Lucias on the Lake
06.2023 - 09.2024
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Assisted in setting up and breaking down bar area for special events.
Secretary
Hayes Place Managment Group
06.2020 - 06.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Secretary
IRS Help Inc.
06.2023 - 09.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Education
High School Diploma -
Mount Mercy Academy
Buffalo, NY05-2024
Skills
- Strong work ethic
- Fast learner
- Punctuality
- Cleanliness
- Table setting
- Efficient table clearing
- Time management
- Attention to detail
- Clear communication
- Customer service excellence
- Efficient multitasking
- Organization
- Document preparation
Timeline
Barback
Lucias on the Lake
06.2023 - 09.2024
Secretary
IRS Help Inc.
06.2023 - 09.2023
Head Busser
Lucia's on the Lake
08.2020 - 12.2024
Secretary
Hayes Place Managment Group
06.2020 - 06.2024
High School Diploma -
Mount Mercy Academy
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