Quinn Clemensen
Longmont,CO
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level AMT position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Qdoba
04.2019 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Restaurant Team Member
Firehouse Subs
09.2021 - 11.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Team Member
Planet Fitness Gym
04.2020 - 08.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
No Degree - Aviation Maintenance Technician
Colorado Northwestern Community College
Rangely, CO05.2024
High School Diploma -
St. Vrain Global Online Academy
Longmont, CO05.2021
Skills
- Decision-Making
- Employee Training
- Cash Handling
- Customer service focus
- Workplace Safety
- Opening and closing procedures
- Punctual and Reliable
- Handling Customer Complaints
- Training and mentoring
- Staff Training and Onboarding
- Inventory Control
Certification
Airframe rating, Powerplant rating is pending.
Timeline
Restaurant Team Member
Firehouse Subs
09.2021 - 11.2021
Team Member
Planet Fitness Gym
04.2020 - 08.2020
Shift Manager
Qdoba
04.2019 - 08.2022
No Degree - Aviation Maintenance Technician
Colorado Northwestern Community College
High School Diploma -
St. Vrain Global Online Academy
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