Quinn Kelley
Ponte Vedra,FL
Summary
A hardworking candidate. Equipped with extensive food and beverage knowledge, Quinn is passionate about guest experience and team development. Open to relocation and seeks full time employment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Waiter & Waiter
Viking Cruises
11.2023 - 10.2024
- Excellent rapport with guests
- Clear and respectful communication between front of house and back of house operations, ensuring fluidity for each service period
- Maintained high standards of service in a busy section
- Secured provisions for venues daily with accuracy, including passenger special requests
Assistant Restaurant Manager
Norwegian Cruise Line
03.2023 - 09.2023
- Supervised workplace for cleanliness and adherence to USPH and FDA requirements
- Enriched crew morale through effective communication skills and proper training
- Pitched in to help always, including exceptionally busy times
- Resolved issues with guests, employing active listening and genuine concern
Housekeeper
Captivating Cleanliness
10.2022 - 03.2023
- Adhered to professional house cleaning checklist
- Developed strong relationships with clients
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs
Beertender
Brewz N Dawgz
11.2016 - 09.2022
- 24 Florida beers on tap
- Fully organic menu
- Grew and sustained a "local bar" atmosphere
Front of House Manager and Server
Catch 27
12.2016 - 11.2021
- High volume environment
- Maintained positive team environment by encouraging teamwork
- Cleanliness, organization, and delegating roles to employees
- Managed day-to-day FOH operations to drive quality, standards and meet guest expectations
- Performed cash handling activities and secured nightly bank deposits
Education
Bachelor of Science - Communication-Public Relations
Appalachian State University
Boone, NC05.2012
High School Diploma -
Allen D. Nease High School
Ponte Vedra, FL05.2008
Skills
- Maritime experience
- Thrives in a luxury or fine dining setting
- Proficient in MXP and other software
- Proactive, organized and diligent
Certification
- Transportation Worker Identification Credential (TWIC)
- Merchant Mariner Credential (MMC)
- ServSafe Food Certified 2024
- TIPS On Premise Alcohol Server Training 2023
Timeline
Senior Waiter & Waiter
Viking Cruises
11.2023 - 10.2024
Assistant Restaurant Manager
Norwegian Cruise Line
03.2023 - 09.2023
Housekeeper
Captivating Cleanliness
10.2022 - 03.2023
Front of House Manager and Server
Catch 27
12.2016 - 11.2021
Beertender
Brewz N Dawgz
11.2016 - 09.2022
Bachelor of Science - Communication-Public Relations
Appalachian State University
High School Diploma -
Allen D. Nease High School
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