Quinn Krueger
Charlotte ,NC
Summary
Dynamic Provider Services Specialist with a proven track record at Tryon Medical Partners, excelling in customer service and problem-solving. Adept at enhancing operational efficiency through data analysis and effective communication. Recognized for fostering teamwork and maintaining meticulous documentation, ensuring compliance and satisfaction in provider interactions.
Optimistic and reliable, with passion for building strong provider relationships and ensuring seamless service delivery. Possesses foundational knowledge in healthcare industry standards and regulations, paired with skills in data management and customer service. Committed to contributing to operational efficiency and enhancing provider satisfaction.
Overview
3
3
years of professional experience
Work History
Provider Services Specialist
Tryon Medical Partners
02.2023 - Current
- Assisted in resolving provider inquiries to enhance customer satisfaction.
- Supported onboarding processes for new providers, ensuring compliance with organizational standards.
- Collaborated with teams to manage provider information updates in internal systems.
- Conducted research on provider services to streamline operational workflows and improve efficiency.
- Maintained accurate documentation of provider interactions for quality assurance purposes.
- Check patients in for their appointments, verifying insurance and demographics.
Residential Counselor
Turning Point Family Services
01.2023 - 09.2025
- Assisted clients in developing coping strategies and life skills through structured activities.
- Facilitated group discussions to enhance communication and interpersonal relationships among residents.
- Monitored daily activities to ensure safety and compliance with treatment plans.
- Maintained accurate documentation of client progress and incidents for case reviews.
- Collaborated with multidisciplinary teams to create individualized care plans for residents.
- Provided crisis intervention support during emergencies, ensuring immediate resolution of conflicts.
- Trained new staff on best practices for resident care and program protocols, fostering a supportive environment.
Education
LPN in Progress -
Southeastern College
Charlotte, NCSkills
- Effective multitasking
- Strong negotiation
- Healthcare industry
- Data analysis proficiency
- Microsoft office expertise
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving skills
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Calm and professional under pressure
- Reliability
- Excellent communication
- Understanding customer needs
- Active listening
- Effective communication
Timeline
Provider Services Specialist
Tryon Medical Partners
02.2023 - Current
Residential Counselor
Turning Point Family Services
01.2023 - 09.2025
LPN in Progress -
Southeastern College