Quinn Miles
Goodyear,AZ
Summary
- Excellent organizational skills and strong attention to detail. Demonstrates strong analytical, and communication skills, with proven ability to work well independently as well as in a team environment. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrator
Pleasant Living Family Group Home
08.2020 - Current
- Contributed to successful company growth by providing exceptional administrative support to executives and managers.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
Medical Biller
Tasked
01.2017 - Current
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Reviewed billing problems, researched issues, and resolved concerns.
- Expedited claim resolution times by effectively communicating with both payers and internal teams regarding denial reasons or appeals processes.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Maintained patient confidentiality, adhering to HIPAA regulations while managing sensitive medical information.
- Verified accuracy of accounts payable payments, resulting in 98% reduction in payment errors and check reissues.
- Enhanced revenue by streamlining billing processes and identifying underpayments in claims.
Group Home Director
Pleasant Living Family Group Home
07.2017 - 08.2020
- Oversaw day to day operations for four group home locations.
- Sourced and hired qualified direct service providers for each group home location, maintaining high standards of quality within group home staff team.
- Oversaw hiring processes for new staff, conducting thorough background checks and interviews to ensure the best possible fit for each home.
- Provided leadership, guidance and support to 30 staff members.
- Monitored program performance and outcomes for successful delivery of habilitation services.
- Created engaging enrichment opportunities tailored to each child's interests, inspiring personal growth and development outside of academics.
- Managed medical appointments for all household members, ensuring regular check-ups were conducted as needed per health guidelines established by healthcare professionals.
Education
Associate of Applied Science -
Phoenix College
Phoenix, AZ12.2026
High School Diploma -
Canoga Park High School
Los Angeles, CASkills
- CD-10-CM, CPT, and HCPCS Coding
- HIPAA Compliance
- Medical Billing
- WellSky Claims Processing System Proficiency
- Denial Management
- Attention to Detail
- Critical thinking abilities
- Medical Terminology and Anatomy knowledge
- Time Management
- Verbal and Written Communication
- Proficient in Microsoft Office
- Data Entry
Certification
- CPC-A - Certified Professional Coder- Apprentice 2024
Affiliations
- AAPC Member
- AHIMA Member
Timeline
Administrator
Pleasant Living Family Group Home
08.2020 - Current
Group Home Director
Pleasant Living Family Group Home
07.2017 - 08.2020
Medical Biller
Tasked
01.2017 - Current
Associate of Applied Science -
Phoenix College
High School Diploma -
Canoga Park High School
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