Talented professional considered knowledgeable leader and dedicated problem solver. Brings 7 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
Work History
Program Management Specialist
Terry Barr Sales
Southfield, MI
11.2016 - Current
Met with project stakeholders on regular basis to assess progress and make adjustments.
Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
Maintained tight production timetables and quality standards to give audiences exceptional offerings.
Monitored progress of programs, using and applying programming documents, program directives and other program material.
Resolved problems and provided solutions to customers by communicating requirements to subordinates.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Implemented and led meetings, opening up dialog with customers to discuss various subjects.
Tracked and reported program results to customers and stakeholders to facilitate change management activities.
Interacted with customers and clients to identify business needs and requirements.
Launched Ford, GM, Stellantis, ZF, Nissan, etc. programs and gathered functional and business requirements to support team and mitigate risks.
Sales Assistant
Terry Barr Sales
Southfield, MI
11.2014 - 11.2016
Maintained records related to RFQs, quotes, open issue tracker, YTD shipping and sales tracking reports, master part number logs, etc.
Provide clerical support for sales team.
Direct contact for customers and suppliers, responding to requests and providing information as needed.
Monitor open orders to ensure on time delivery.
Support with ACES and PIES development.
Support with program launching activities, such as sourcing, DVP&R, APQP, EDI connection, etc.
Provide OEM supplier portal support, such as Ford Covisint supplier portal, GM supply power, Nissan G2B/GTOP, Stellantis eSupplier, ZF Supply On, etc.
Personal Banker
China Industrial Bank
Zhengzhou, Henan
04.2011 - 08.2013
Networked to increase client base and encourage existing clients to expand financial portfolios.
Promoted financial products by maintaining excellent service offering knowledge.
Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Expanded client base by promoting new financial products.
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Education
Bachelor of Arts - International Trade And Finance
Zhengzhou University
Zhengzhou, Henan Province, China
06.2011
Skills
Program leadership
Familiar with automotive OEM portal
Familiar with automotive ANPQP process
Fluent in English and Chinese
Strong communication skills
Customer and personnel training
Cross functional Team Builder
Vendor management
Project Management
Timeline
Program Management Specialist
Terry Barr Sales
11.2016 - Current
Sales Assistant
Terry Barr Sales
11.2014 - 11.2016
Personal Banker
China Industrial Bank
04.2011 - 08.2013
Bachelor of Arts - International Trade And Finance
Zhengzhou University
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