Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quinn Wood

Fort Dodge,IA

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills. Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Crew Member

Teriyaki Madness
03.2025 - Current
  • Took orders, prepared meals, and collected payments.
  • Worked front counter and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Cashier

Sinclair Gas Station
11.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Laundry Aide

Grandview Health Care
10.2024 - 03.2025
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Collected soiled linens and clothing and pretreated stains.
  • Ensured timely delivery of laundered items to clients, resulting in increased customer satisfaction.

Crew Member

McDonald's
02.2023 - 07.2023
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Stocked shelves to organize aisles in assigned department.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Crew Member

Dairy Queen
04.2022 - 11.2022
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.

Education

Associate of Applied Science - Practical Nursing

Iowa Central Community College
Fort Dodge
05-2027

High School Diploma -

Southeast Valley High School
Gowrie, IA
05-2024

Skills

  • Time management
  • Flexible schedule
  • Multitasking and organization
  • Cleaning
  • Customer service
  • Basic math
  • Cleaning and sanitizing
  • Taking orders
  • Menu memorization
  • Cash handling
  • Inventory restocking
  • Food preparation

Timeline

Crew Member

Teriyaki Madness
03.2025 - Current

Laundry Aide

Grandview Health Care
10.2024 - 03.2025

Crew Member

McDonald's
02.2023 - 07.2023

Crew Member

Dairy Queen
04.2022 - 11.2022

Cashier

Sinclair Gas Station
11.2021 - Current

Associate of Applied Science - Practical Nursing

Iowa Central Community College

High School Diploma -

Southeast Valley High School

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Quinn Wood