Quinnay Summers
Lawrenceville,GA
Summary
Motivated and dependable professional with a proven ability to manage multiple priorities while maintaining a positive attitude. Known for strong communication, problem-solving, and customer service skills, with experience supporting students, families, clinical teams, and patients in fast-paced environments. Highly adaptable and eager to take on new responsibilities to help achieve team goals. Currently pursuing a full-time role that offers professional growth, meaningful challenges, and opportunities to apply interpersonal skills, time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Registered Behavioral Tech
Therapyland Autism Center
01.2025 - Current
- Improved client behavior through personalized treatment plans and data-driven interventions. Collaborated with multidisciplinary teams and maintained accurate clinical records.
- Supported training sessions for new technicians, fostering a collaborative learning environment within the team.
- Monitored client progress and documented behavioral data to ensure adherence to therapeutic goals.
- Developed and maintained positive relationships with clients and families, promoting effective communication and support.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Promoted a safe environment, ensuring adherence to agency policies and procedures.
Basketball Trainer
Self-Employed
05.2020 - Current
- Improved player physical ability and game skills, emphasized safety and conditioning, and promoted healthy lifestyle habits.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
Registered Behavioral Tech
Hopebridge Autism Therapy Center
12.2022 - 01.2025
- Implemented behavior treatment plans, collaborated across clinical teams, maintained progress documentation, and built strong rapport with clients and families.
- Collaborated with interdisciplinary teams to assess and modify treatment strategies for optimal patient outcomes.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Supported smooth transitions between activities during therapy sessions, minimizing disruptions and maximizing productivity.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Monitored client progress and documented behavioral data to ensure adherence to therapeutic goals.
Dental Receptionist
Terrance K. Jorden Dental Office
05.2021 - 12.2022
- Greeted patients, managed scheduling, handled insurance verification, maintained confidential dental records, and supported dental staff with administrative tasks while ensuring excellent customer service.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed patient billing processes for timely, accurate payments.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Teacher/Coach
Amazing Athletes Inc.
05.2021 - 05.2022
- Promoted student safety, documented behavior, maintained inclusive learning environments, and prepared instructional materials.
- Used key sales tactics to grow membership sales.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Rural Mail Carrier Associate
United States Post Office
11.2019 - 05.2021
- Delivered mail and packages, processed postal transactions, managed forwarding requests, and maintained high accuracy in record-keeping.
- Developed strong customer relationships through effective communication and problem resolution.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Education
Associate of Science - Dental Hygiene
Georgia State University
Atlanta, GA12-2027
Associate of Science - Business Administration
Georgia State University
Atlanta, GA12-2024
Skills
- Teamwork and Collaboration
- Classroom Maintenance and Inventory
- Adaptable & Fast Learner
- Classroom Management
- Differentiated Learning Techniques
- Motivation and Engagement
- Leadership
- Excellent Communication Skills
- Great Customer Service
- Customer relations
- Finance
Timeline
Registered Behavioral Tech
Therapyland Autism Center
01.2025 - Current
Registered Behavioral Tech
Hopebridge Autism Therapy Center
12.2022 - 01.2025
Dental Receptionist
Terrance K. Jorden Dental Office
05.2021 - 12.2022
Teacher/Coach
Amazing Athletes Inc.
05.2021 - 05.2022
Basketball Trainer
Self-Employed
05.2020 - Current
Rural Mail Carrier Associate
United States Post Office
11.2019 - 05.2021
Associate of Science - Dental Hygiene
Georgia State University
Associate of Science - Business Administration
Georgia State University