QUINN CASTLE
New Braunfels,Texas
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Company Director & Teacher
Dance By Design Studios
09.2017 - Current
- Direct 20 Performance Teams, Christmas Performance and Spring Ballet.
- Coordinate auditions, casting, and rehearsals.
- Communicate frequently with families and choreographers about events and community performances.
- Collaborated with teachers and studio owner to create syllabus and training opportunities for dancers 6-99 years of age in Ballet, PBT, Tap, Musical Theatre, Jazz, Hip Hop, and Lyrical.
- Offer a nurturing environment for students that encourages continued growth and inspires a joyful performance through a variety of dance styles.
- Drove growth and innovation by fostering a culture of creativity, collaboration, and continuous improvement.
- Boosted company efficiency by streamlining processes and implementing effective management strategies.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Nursery Supervisor
Christ Presbyterian Church
12.2021 - Current
- Managed scheduling processes efficiently by allocating appropriate staff coverage based on enrollment numbers or specific needs during peak hours or busy seasons.
- Created welcoming, inclusive environment for all children by implementing diversity-focused programming and fostering atmosphere of respect and empathy among staff members.
- Trained new staff members on nursery policies, procedures, and best practices for quality childcare provision.
- Maintained a safe, clean, and nurturing environment for children, ensuring their well-being and comfort.
- Inspected nursery and equipment for signs of disrepair and coordinated repairs and replacements.
Fashion Stylist
Stitch Fix Inc.
10.2017 - 12.2021
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Built loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Implemented effective time management strategies to balance multiple client projects simultaneously without sacrificing quality or attention to detail.
Co-Owner/Director
Citrus Heights Dance Academy
01.2011 - 01.2017
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Created Website, Marketing Campaigns and Social Media Advertising to attract new students.
- Utilized Private Social Media to share photos, events, articles and build community with enrolled students.
- Implement syllabus with annual level placement for five styles of dance and eighteen levels.
- Offered Semi-Annual In-Studio Showcases for parents to observe implemented curriculum and student progressions.
- Coordinated Semi-Annual Recitals by scheduling rehearsals and photos, recruiting chaperones, creating program, ordering costumes, book live music and guest artists.
Customer Relationship Manager & Department Manager
Nordstrom Galleria at Roseville
01.2003 - 01.2011
- Managed customer relations on ongoing basis to maximize customer retention.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- Engaged loyal clients to ensure their satisfaction and offered the benefits of working with a personal stylists or a team of specific salespeople within the store based on their individual needs.
- Collaborated with 30+ departments in building a culture that supported cross selling and team selling within the store to deliver a seamless experience.
- Exceeded personal and department sales goals.
- Planned events to drive sales.
- Instructed store wide Selling is Service training classes
- Completed corporate media training.
- Awarded Manager of the Month
Education
Associate of Arts - Merchandise Marketing Management
Fashion Institute of Design and Merchandising
San Francisco, Ca2002
Skills
Creative and self-motivated
Strong verbal and written communication
Team Leadership
Project Management
Timeline
Nursery Supervisor
Christ Presbyterian Church
12.2021 - Current
Fashion Stylist
Stitch Fix Inc.
10.2017 - 12.2021
Company Director & Teacher
Dance By Design Studios
09.2017 - Current
Co-Owner/Director
Citrus Heights Dance Academy
01.2011 - 01.2017
Customer Relationship Manager & Department Manager
Nordstrom Galleria at Roseville
01.2003 - 01.2011
Associate of Arts - Merchandise Marketing Management
Fashion Institute of Design and Merchandising
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