Quinnton Hanley
Garden Grove,CA
Summary
To secure a mechanical engineering internship position that will allow me to apply and expand upon my academic knowledge of mechanical design and analysis, while contributing to the success of the organization. I am eager to gain hands-on experience in a professional setting, develop new skills, and work with a team of experienced engineers.
Overview
11
11
years of professional experience
Work History
Surf Instructor
Corky Carroll's Surf School
2012.05 - Current
- Informed guests of good ocean practices and surf etiquette.
- Issued wetsuits and equipment to guests to meet surfing needs.
- Utilized various coaching models and techniques to maximize client success.
- Trained customers in proper use of equipment for safety and maximum results.
- Facilitated group coaching sessions and provided individual coaching support.
Server
Lazy Dog Restaurant & Bar
2015.11 - 2020.02
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Mechanical Engineering
California State University - Long Beach
Long Beach, CA05.2024
Skills
- Problem-Solving Skills
- Data Analysis
- Documentation
- Technical Presentations
- Leadership and Coaching
- Training Junior Team Members
- Motivational Techniques
- Constructive Feedback
- Customer Satisfaction
- Small and Large Group Instruction
- Adaptable and Flexible
- Punctual and Dependable
Timeline
Server
Lazy Dog Restaurant & Bar
2015.11 - 2020.02
Surf Instructor
Corky Carroll's Surf School
2012.05 - Current
Bachelor of Science - Mechanical Engineering
California State University - Long Beach
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