Quinta Scruggs
Singing River Hospital/
Gulfport,MS
1
Certification
26
years of professional experience
To obtain a position that will enable me to utilize my strong organizational skills, educational background, and ability to work well with people.
Work History
Cafe Worker/Cafe Team Leader/Supervisor
3 Years 9 Months- Prepared and served a variety of food and beverage items to patients and staff.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety standards.
- Operated kitchen equipment efficiently, adhering to operational guidelines for quality assurance.
- Assisted in inventory management by tracking supplies and minimizing waste through effective practices.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Led daily briefings to align team objectives, ensuring smooth operations in high-demand periods.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Used POS system to accurately enter orders and process payments.
- Evaluated vendor relationships regularly, negotiating contracts when necessary to secure the best pricing on inventory items while maintaining product quality.
- Trained new employees on proper food handling techniques, cash register operations, and customer service best practices for a seamless integration into the team.
- Managed inventory levels to ensure optimal product availability while minimizing waste and reducing costs.
Cafeteria Worker
4 Years 4 Months- Prepared and served nutritious meals in compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management, ensuring adequate stock levels.
- Collaborated with team members to enhance service efficiency during peak hours.
- Trained new staff on food safety protocols and operational procedures.
- Implemented improvements to streamline meal preparation processes.
- Monitored food quality and presentation standards consistently.
Direct Care Worker
8 Years- At South Mississippi Regional we dealt with mentally ill patients. We assisted with the daily basic needs of a person.
- Bathing
- Dressing
- Brushing Teeth
- Teaching how to properly eat at supper time
- Assisting to class
- Assisting with learning how to function out in the real world
Cashier/Line Cook
10 Months- Tending to Customers needs
- Prep food before open
- Count Register before open and after closing
Customer Service Cashier
- Open and Count register in morning time.
- Count Safe and do paperwork
- Tend to customers exchanges and return transitions.
- Deal with assisting customers with their purchases
Hostess/Cashier
9 Months- Dealing with customers
- Seating customers
- Tending to money
- Counting Register
- Money Transitions
Cashier/Cook
4 Years 4 Months- Tending to customers needs
- Counting Register
- Shutting down register
Education
High School Diploma
Medical Assistant Diploma
Skills
Very computer proficient
Ability to work all parts of front office
Great communication skills
Ability to work well in high demanding position
CPR and First Aid Certified
Cashier Experience
Retail Experience
Teamwork and collaboration
Customer service
Cleanliness and hygiene
Food preparation
POS system operation
Issue resolution
Safety monitoring
Cafe inventory
Point-of-sale system
Menu maintenance
Financial records oversight
Staff motivation
Staff leadership
Staff supervision
Team development
Special events planning
Production records
Catering coordination
Menu development
Operations management
Quality control
Nutrition
Hiring procedures
Food safety management
Problem-solving
Certification
Sersafe Certified
Timeline
Cafe Worker/Cafe Team Leader/Supervisor
Singing River Hospital/
10.2022 - CurrentRead More
Cafeteria Worker
Gulfport School District
02.2019 - 06.2023Read More
Direct Care Worker
South Mississippi Regional
04.2009 - 04.2017Read More
Cashier/Line Cook
Quizno’s Sub
06.2008 - 04.2009Read More
Customer Service Cashier
Goody’s Family Clothing
12.2007 - 12.2007Read More
Hostess/Cashier
Cracker Barrel
01.2007 - 10.2007Read More
Cashier/Cook
McDonalds
05.2000 - 09.2004Read More
Blue Cliff College
Medical Assistant Diploma
Read More
Gulfport High School
High School Diploma
Read More