Quintella Bolden
DeSoto,TX
Summary
Accommodating candidate possessing patience, physical stamina and knowledge of patient care techniques and protocols. Confident and poised in interactions with individuals of all levels. Adaptive and calm individual supports physicians and nurses to facilitate quality patient care. Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
Bright Health Care
05.2019 - Current
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
Customer Service Representative
Key Stone Health Care
04.2019 - Current
- Support customers by providing helpful information
- customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Certificates - Medical Billing And Coding
Cedar Valley College
Lancaster, TX06.2010
Dilpoma - English Education
South Oak Cliff High School
Dallas, TX05.1977
Skills
- Mobility Support
- Strength Improvements
- Supporting Daily Living Needs
- Company Guidelines
Accomplishments
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
ICD-9 Coding , Medical Law and Ethnic, Medical Terminology
Languages
English
Professional Working
Timeline
Healthcare Assistant
Bright Health Care
05.2019 - Current
Customer Service Representative
Key Stone Health Care
04.2019 - Current
Certificates - Medical Billing And Coding
Cedar Valley College
Dilpoma - English Education
South Oak Cliff High School
Similar Profiles
Jessica DominguezJessica Dominguez
Enrollment Specialist at Brand New Day / Bright Health CareEnrollment Specialist at Brand New Day / Bright Health Care
Folashade SanyaoluFolashade Sanyaolu
HHA at Bright Star Care, Home Health CareHHA at Bright Star Care, Home Health Care
Cheryl VaughnCheryl Vaughn
Registered Nurse at Bright Star Care, Home Health CareRegistered Nurse at Bright Star Care, Home Health Care