Quintella Gates-Pickett
Sterling Heights,MI
Summary
To obtain a Human Resource position with a company that will allow myself to be for the people and for the company that will allow myself to grow. The goal is to receive SHRM certificate between 2024, 2025 with the knowledge and experience that have in HR. The goal is to become a (CHRO)Chief Human Resource Officer again with a company that will allow myself to grow.
Overview
7
7
years of professional experience
Work History
HR Coordinator
CNS
02.2022 - 01.2024
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Reduced time-to-hire by optimizing interview scheduling processes, leading to faster decision making.
- Acted as a liaison between employees and management during periods of organizational change, providing guidance and support throughout the transition process.
- Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
- Created excell spreadsheet for employee relation for 30,90, & promotion's for feedbacks for new positions with in the company to maintain regarding any issues if any . Once receive information creating metric graph to show retention of all concerns as well as new hires, promotion, terms
- Maintain I-9 information keeping track with employees files to make sure all information was updated included picture id professional license's making sure was up to date with the state law's and DWINN Macomb & Oakland County
Supervisor Staffing Coordinator
Pomeroy Skilled Facility
10.2020 - 02.2022
- Enhanced employee retention by implementing effective onboarding processes and providing ongoing support.
- Improved candidate experience by streamlining application processes and providing timely feedback during the hiring process.
- Coordinated closely with human resources to ensure a smooth transition for new hires, from the interview process through their first days on the job.
- Assisted in developing annual budgets related to recruitment efforts, ensuring optimal resource allocation.
- Expanded the company''s network of potential candidates by attending industry events and building strategic partnerships with local universities and professional organizations.
- Optimized job postings for online platforms, resulting in increased visibility among qualified applicants.
- Ensured compliance with employment laws and regulations through diligent documentation and record-keeping practices.
- Conducted thorough candidate screenings, including interviews and reference checks, to ensure quality hires.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Developed recruiting strategies to identify qualified candidates and build network.
- Complete the schedule with the allocated amount of advance notice.
- Monitor daily staffing make sure facility was staffed and maintained per the facility documentation retention polices
- Make sure all Nursing staff tie cards were put into system correctly.
- Assist backup for HR Director as needed
- Keep track of CTO and Disciplinary actions and writ ups for all nurse staff.
- Made sure all nursing staff update professional license or certification and covid information
HR Assistant
New Oakland Family Center
12.2018 - 10.2020
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Supported coordination of benefits open enrollment activities and process.
- Established strong relationships with external vendors related to benefits administration or other HR services.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Organized new employee orientation schedules for new hires.
- Coordinated employee training programs to improve productivity and performance.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Set up orientations and initial training for new employees.
- Checked references for potential candidates.
- Created job descriptions on boards for vacant jobs.
- Performed background check and completed I-9
HR Generalist
Boulevard Manor
10.2016 - 10.2018
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Improved employee retention by implementing effective onboarding and training programs.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Pre-screened resumes prior to sending to hiring managers for consideration.
- Developed and monitored employee recognition programs.
- Complete PBJ report monthly
- Make' sure all FMLA, WCOMP, reports stayed up to date
- Made sure all OSHA reports stayed up to date
Education
Associate of Applied Science - Information Technology
Macomb Community College
Warren, MI05.2010
Skills
- HR policies and procedures
- Onboarding and Orientation
- Data Entry and Reporting
- Background Checks
- Recruitment and selection
- HR Metrics and Analytics
- Professionalism and Integrity
- HR software proficiency
- Confidentiality and Discretion
- Talent Acquisition
- Payroll Processing
- Benefits Administration
- Workforce Planning
- Employee Retention
- Employment law knowledge
- Employee Relations
- Human Resources Management
- Recruiting
- Compliance
- Staff recruiting and retention
- Customer Relations
- Benefits and payroll coordination
- Professionals in Human Resources Association
- Microsoft Office and DocuSign
- Online position posting
- Maintains confidentiality
- Superb interpersonal skills
- Payroll coordination
- Labor law knowledge
- Confidential Document Control
- Training programs
- Quickbooks
- Onboarding, Training, and Development
- Human Resources Operations
- Recruitment and hiring
- Hiring and Onboarding
- Relationship Building
- Problem-Solving
- Exit Interviews and Processes
- Payroll Management
- Leadership Development
- Improving Organizational Standards
- Coaching and Mentoring
- Labor Relations Coordination
- Company Leadership
- Exit Interviews
- Recordkeeping
- New employee orientations
- Paycom /Paycor/OnShift/Paychex UKG
- Credentialing
- Smartsheet
- Word/Excell/PowerPoint
- Management Support
- Employment Record Verification
- Employee Handbook Development
- Compensation and benefits
- Employee Engagement Strategies
- Administering Disciplinary Procedures
- Organizational Development
- Employee Referral Programs
Timeline
HR Coordinator
CNS
02.2022 - 01.2024
Supervisor Staffing Coordinator
Pomeroy Skilled Facility
10.2020 - 02.2022
HR Assistant
New Oakland Family Center
12.2018 - 10.2020
HR Generalist
Boulevard Manor
10.2016 - 10.2018
Associate of Applied Science - Information Technology
Macomb Community College
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