Quintella Marbuary
Birmingham,AL
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
21
21
years of professional experience
Work History
School Bus Driver
Jefferson County Board of Education
08.2025 - Current
- Safely transport students while maintaining discipline and enforcing safety rules.
- Conduct daily vehicle inspections and ensure compliance with regulations.
Customer Service Representative
Salon Panache LLC.
05.2020 - Current
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Managed appointment scheduling, ensuring optimal service delivery and client satisfaction.
- Trained new staff on customer interaction protocols and salon procedures.
- Implemented feedback mechanisms to enhance customer experience and service quality.
Teacher’s Assistant
St. Barnabas Catholic School
01.2015 - 01.2021
- Assisted teachers with classroom instruction and student supervision.
- Provided tutoring and behavioral support in small groups and one-on-one.
Caregiver / Foster Parent Support
Gateway
01.2005 - 01.2020
- Supported foster youth with educational, emotional, and daily care needs.
- Partnered with families, social workers, and schools to guide development.
Education
Social Sciences
Miles College
Fairfield, ALSkills
- Classroom & Student Support
- Behavior & Safety Management
- CPR Certified
- Medication Management
- Transportation & Student Supervision
- Child & Youth Development
Timeline
School Bus Driver
Jefferson County Board of Education
08.2025 - Current
Customer Service Representative
Salon Panache LLC.
05.2020 - Current
Teacher’s Assistant
St. Barnabas Catholic School
01.2015 - 01.2021
Caregiver / Foster Parent Support
Gateway
01.2005 - 01.2020
Social Sciences
Miles College