QUINTEN FICKLIN
Augusta,GA
Summary
I am a hardworking employee who is enthusiastic about learning the hazardous material shipping field inside and out. I pursue opportunities to learn new skills and contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Delivery Driver
FedEx Ground/Infinite Commitment Solutions
10.2020 - Current
- Perform manual labor tasks such as loading/unloading trucks
- Perform job duties with little to no supervision in a safe and timely manner
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Parts Advisor
Gerald Jones Volkswagen
03.2018 - 05.2020
- Prepare quotes for total parts
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Assist customers via phone or in person
- Prepare and fill orders
- Assisted customers in finding appropriate parts promptly.
Parts Advisor
Milton Ruben
03.2013 - 03.2018
- Provide excellent customer service
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Ordered parts from various distributors to fulfill demands.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
Parts Delivery
Milton Ruben
06.2010 - 03.2013
- Deliver the correct parts to other dealerships or automotive shops in a timely manner
- Locate part numbers and prices
- Prepare price quotes for total parts
- Assist customers via phone or in person
- Prepare and fill orders
Seasonal job
Rhodes Financial
01.2010 - 05.2011
- Prepared or assisted in preparing simple to complex tax returns for individuals or small businesses
- Reviewed financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns
- Furnished taxpayers with sufficient information and advice to ensure correct tax form completion
Education
Studied - Criminal Justice
Augusta Technical School
Thomson, GeorgiaHigh School Diploma - undefined
Thomson High School
Thomson, Georgia05.2006
Skills
- Good communication
- Good physical condition
- Retail Experience
- Customer relations
- Completed Hazardous Materials Transportation Training Modules
- Delivery logging
- Package scanning
- Client relationship management
- Retail logistics
- Shipping procedures
- Returns handling
- Stock control
Timeline
Delivery Driver
FedEx Ground/Infinite Commitment Solutions
10.2020 - Current
Parts Advisor
Gerald Jones Volkswagen
03.2018 - 05.2020
Parts Advisor
Milton Ruben
03.2013 - 03.2018
Parts Delivery
Milton Ruben
06.2010 - 03.2013
Seasonal job
Rhodes Financial
01.2010 - 05.2011
High School Diploma - undefined
Thomson High School
Studied - Criminal Justice
Augusta Technical School
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