Quinten Wilkins
Devine,TX
Summary
Versatile and results-driven professional with a proven track record at Alpha Tanks & Pumps, adept in client relationship management and heavy equipment operation. Excelled in enhancing client satisfaction and safety compliance, achieving a high client retention rate. Skilled in both team collaboration and independent problem-solving, consistently exceeding performance goals.
Overview
2025
2025
years of professional experience
Work History
Equipment Operator
J Carrol Weaver
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Account Manager
Alpha Tanks & Pumps
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Mechanic
M&W Truck and Auto
03.2023 - 02.2025
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Powerline Technician
Pike Electric
01.2013 - 02.2014
- Streamlined work processes through clear communication with dispatchers regarding job status updates or additional resource requirements if necessary.
- Reduced project completion times by applying proficient knowledge of aerial devices, rigging equipment, and hand tools in daily tasks.
- Implemented preventive measures for potential hazards, promoting a safe working environment for both technicians and the public.
- Safeguarded environmental integrity during work activities by implementing proper waste disposal methods and adhering to local regulations.
Parts Specialist
Parts Plus
02.2011 - 10.2012
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Poly Line Tech
Unison Drilling
08.2011 - 02.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Highschool Deploma - Basic Studies
Devine Highschool
Devine, TX05.2011
Skills
- Heavy equipment operation
- Worksite safety
- Equipment inspections
- Equipment operations
- Safety compliance
- General labor
- Daily reporting
- Hazardous materials
- Materials movement
- Materials transportation
- Environmental compliance
- Project management
- Road construction
- Regulatory compliance
- Equipment testing
- GPS navigation systems
- Commercial construction experience
- Project estimation and bidding
- Relationship building
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
- Strategic planning
- Positive and upbeat
- Direct sales
- Goal setting
- Account management
- Sales reporting
- New business development
- Analytical problem solver
- Solution selling
- Persuasive negotiations
- Lead generation
- Order management
- Market research
- Marketing strategy
- Prospecting skills
- Territory management
- Operations
- Vendor management
- Promotional sales events
- Profitability optimization
- Strategic account development
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Engine repair
- Preventive Maintenance
- Brake systems
- Mechanical systems
- Diagnostics
- Auto and engine repair
- Welding and fabrication
- Belt and hose replacements
- Gasket and seal replacements
- Workplace safety
- Fluid exchanges
- Automotive diagnostics
- Fuel systems
- Vehicle test drives
- Vehicle inspections
- Suspension systems
- Filter replacements
- Documentation and reporting
- Customer service
- Inventory management
- Grease and lubricant application
- Systems troubleshooting
- Work order management
- Electrical systems
- Exhaust systems
- Technical aptitude
- Power steering repair
- Battery services
- Quality assurance
- Equipment inspection and testing
- Air conditioning systems
- Diagnostic tools
- Battery testing
Timeline
Mechanic
M&W Truck and Auto
03.2023 - 02.2025
Powerline Technician
Pike Electric
01.2013 - 02.2014
Poly Line Tech
Unison Drilling
08.2011 - 02.2012
Parts Specialist
Parts Plus
02.2011 - 10.2012
Equipment Operator
J Carrol Weaver
Account Manager
Alpha Tanks & Pumps
Highschool Deploma - Basic Studies
Devine Highschool
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