Quintesa Wesley
Flint
Summary
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
9
9
years of professional experience
Work History
Direct Care Worker
Flatrock Manor
Flint
01.2020 - Current
- Assisted residents with daily living activities and personal care needs.
- Maintained a safe and clean environment for all residents at the facility.
- Supported residents in social and recreational activities to enhance engagement.
- Monitored resident health and behavior, reporting changes to supervisors promptly.
- Followed care plan and directions to administer medications.
Cashier
McDonald's
Flint
08.2019 - 12.2019
- Processed customer orders accurately and efficiently during peak hours.
- Operated cash register and handled various payment transactions.
- Maintained cleanliness and organization of work area and dining space.
- Managed inventory levels by restocking supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
Waitress
Cottage Inn
Davison
02.2019 - 07.2019
- Served food and beverages to customers in a timely manner.
- Assisted with menu recommendations based on customer preferences.
- Handled customer inquiries and resolved any issues promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Cashier/server
Long John Silvers
Flint
10.2017 - 03.2019
- Maintained cleanliness and organization of the dining area.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
Education
Academy West
Flint, MISkills
- Daily living assistance
- Medication administration
- Health monitoring
- Care plan adherence
- Customer service
- Menu knowledge
- Cash handling
- Positive attitude
- Strong work ethic
Timeline
Direct Care Worker
Flatrock Manor
01.2020 - Current
Cashier
McDonald's
08.2019 - 12.2019
Waitress
Cottage Inn
02.2019 - 07.2019
Cashier/server
Long John Silvers
10.2017 - 03.2019
Academy West