Quintin Davis
BELLEVILLE,MI
Summary
Dynamic and detail-oriented professional with proven expertise in package handling and order fulfillment at Amazon. Recognized for exceptional attention to detail and safety compliance, consistently exceeding performance metrics. Strong team collaborator, enhancing workflow efficiency and contributing to a positive work environment. Committed to delivering high-quality results in fast-paced settings.
Experienced with managing high-speed, high-pressure environments. Utilizes effective time management and organizational skills to ensure smooth operations. Track record of reliability and strong teamwork to meet dynamic and changing needs.
Overview
24
24
years of professional experience
Work History
Tote Runner/Picker
Amazon
11.2021 - 10.2025
- Coordinated timely package deliveries to ensure efficient workflow across operational teams.
- Executed daily tasks independently, adapting to evolving workflow demands efficiently.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Managed timely and effective replacement of damaged or missing products.
- Kept work areas neat, clean and free from debris.
- Operated equipment such as pallet jacks to move heavy boxes.
- Followed orders precisely for correct items, sizes and quantities.
- Picked and packed order items.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Participated in regular training sessions to stay updated on best practices and new technologies related to picking processes.
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
- Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Utilized equipment such as pallet jacks and proficiently, speeding up the picking process without compromising safety standards.
- Followed safety protocols and procedures to minimize workplace accidents.
- Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Verified proper labeling and identification on all orders before shipment.
- Expedited the picking process for faster order fulfillment using handheld scanners.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Participated in regular safety inspections, contributing to a safe working environment.
Customer Service Representative
Speedway Gas Station
06.2017 - 11.2021
- Assisted customers with inquiries and resolved issues efficiently.
- Processed transactions accurately using POS systems and cash handling procedures.
- Trained new staff on customer service protocols and operational procedures.
- Maintained store cleanliness and organization to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented feedback mechanisms to improve service quality and customer satisfaction.
- Analyzed common customer issues to develop solutions that improved service efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Participated in training programs to enhance product knowledge and customer service skills.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Assembly Line Worker
Mold Masters Company
07.2014 - 05.2017
- Operated machinery to assemble products efficiently and accurately.
- Conducted quality inspections to ensure compliance with production standards.
- Collaborated with team members to optimize assembly line workflow.
- Maintained clean and organized workstations to promote safety and efficiency.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Performed visual and functional inspection of components to determine quality and identify defects.
Assembly Line Worker
Albar
10.2013 - 11.2013
- Followed protocols to enhance protection and maintain safe work environment.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
Pickle Packer
Pinnacle Foods Inc.
06.2013 - 10.2013
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Child Caregiver
From Home
01.2008 - 06.2013
- Supervised daily activities and ensured safety of children in care.
- Supervised daily routines and activities for children, ensuring a safe and engaging environment.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Taught children to organize toys, wash hands, and share by leading by example.
Dishwasher
Fire Mountain Restaurant
06.2007 - 10.2007
- Operated industrial dishwashing equipment efficiently to maintain cleanliness standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained organized workstations and ensured proper sanitation protocols were followed consistently.
- Assisted in training new team members on safe dishwashing procedures and equipment usage.
- Implemented process improvements to enhance workflow efficiency in dishwashing operations.
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Demonstrated adaptability by managing high-volume dishwashing during peak service hours effectively.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
Dishwasher
Fire Mountain
06.2006 - 10.2006
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Inspected dishwashing equipment and reported issues to supervisor.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
- Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
- Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
- Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
- Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
- Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
- Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
- Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
- Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Washed dishes and assisted in bussing tables.
- Increased machine efficiency by scraping and pre-washing dishes.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
Dishwasher
Cracker Barrell Old Country Store
06.2003 - 06.2004
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
- Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
- Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
- Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
- Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained organized workstations and ensured proper sanitation protocols were followed consistently.
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Demonstrated adaptability by managing high-volume dishwashing during peak service hours effectively.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Washed dishes and assisted in bussing tables.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
- Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
Assembly Line Production Worker
Genesee Packaging
03.2002 - 06.2002
- Collaborated with team members to enhance workflow and reduce downtime.
- Maintained clean and organized work area to comply with safety regulations.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
Education
No Degree - General Studies
Flint Northern High School
Flint, MI06-2000
Skills
- Package handling
- Order fulfillment
- Team collaboration
- Attention to detail
- Safety compliance
Timeline
Tote Runner/Picker
Amazon
11.2021 - 10.2025
Customer Service Representative
Speedway Gas Station
06.2017 - 11.2021
Assembly Line Worker
Mold Masters Company
07.2014 - 05.2017
Assembly Line Worker
Albar
10.2013 - 11.2013
Pickle Packer
Pinnacle Foods Inc.
06.2013 - 10.2013
Child Caregiver
From Home
01.2008 - 06.2013
Dishwasher
Fire Mountain Restaurant
06.2007 - 10.2007
Dishwasher
Fire Mountain
06.2006 - 10.2006
Dishwasher
Cracker Barrell Old Country Store
06.2003 - 06.2004
Assembly Line Production Worker
Genesee Packaging
03.2002 - 06.2002
No Degree - General Studies
Flint Northern High School