Quintin Josh Beltran
Honolulu,HI
Summary
Determined individual with a high level of compassion and skills in assisting individuals with various special needs. Hardworking and is known for encouraging and assist the team develop life skills to grow. Forward-thinker with comprehensive experience implementing new processes, such as managing and planning to reach the targeted goal. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Skilled in responding to emergency situations and providing crisis intervention.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Maintenance Technician
Johnson Controls - Hawaii Pacific Health
Honolulu, HI
11.2023 - Current
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Maintained & Documented records of all repairs and maintenance activities for future reference purposes.
- Followed safety procedures when working on high voltage wiring or gas lines.
- Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
- Responded promptly to emergency situations such as flooding or fire alarms.
- Troubleshot problems with mechanical systems quickly and accurately.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Performed routine maintenance tasks such as painting, carpentry work, drywall repair and plumbing repairs.
- Monitored boiler operations and parameters such as water levels, steam pressure, fuel consumption, and draft readings to ensure safe operation.
- Performed minor repairs on boilers, valves, gauges, pumps, economizers, and other related equipment.
- Assisted in troubleshooting problems with the boiler systems during emergency situations.
- Replaced defective valves, gauges, electrical wiring and other related components.
- Responded promptly to emergency calls regarding malfunctioning chillers.
- Analyzed data from test runs to detect irregularities in the chiller systems' functioning.
- Monitored plant operations to identify any abnormalities with the chillers' performance.
- Performed routine maintenance on compressors including oil changes, filter replacements, and belt adjustments.
General Manager
Hawaiian Properties, Ltd. - AOAO Kunawai Terrace
Honolulu, Hawaii
09.2022 - 11.2023
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Kept building up-to-date with current fire and health code standards.
- Monitored employees' compliance with individuals' support plans and medical protocols.
- Maintained updated resident records and coordinate move-in and move-out logistics.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
- Inspected and repaired equipment to maintain durability and optimal performance.
- Created training modules and documentation to train staff.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Responded promptly to emergency situations such as flooding or fire alarms.
- Operated power tools such as drills, saws and grinders safely and efficiently.
- Performed routine maintenance tasks such as painting, carpentry work, drywall repair and plumbing repairs.
- Monitored inventory levels of spare parts for machines and requested additional supplies when needed.
- Troubleshot problems with mechanical systems quickly and accurately.
RESIDENTIAL SPECIALIST SUPERVISOR
Hawaiian Properties - AOUO Azure Ala Moana
Honolulu, HI
08.2021 - 06.2022
- Confirmed that residents and staff members observed safety procedures and conducted inspections to identify and resolve dangerous issues
- Composed work schedules for staff members and confirmed shifts had proper coverage
- Identified serious behavioral changes, which could indicate emergency situations and noticed appropriate staff members for assistance
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed
- Managed day-to-day activities involving tenants, subcontractors, and property management
- Oversaw daily operations, maintenance and administration of various properties
- Created training manual for employees to use as reference guide
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Remained calm and professional in stressful circumstances and when dealing with unhappy residents.
- Coached staffs on strategies to enhance performance and improve customer relations
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
RESIDENTIAL SPECIALIST
Hawaiian Properties, Ltd. - AOUO Keauhou Place
Honolulu
01.2020 - 08.2021
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Oversaw daily operations, maintenance and administration of various properties.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Monitored employee productivity to provide constructive feedback and coaching.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
RESIDENTIAL ADVISOR
Hawaiiana Management Co. - AOAO Symphony Honolulu
Honolulu, HI
08.2020 - 12.2020
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Developed and deepened relationships with residents and fellow staff.
- Provided safe, supportive and caring living environment for every resident.
- Identified serious behavioral changes, which could indicate emergency situations and notified appropriate staff members for assistance.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Reported illnesses, emergencies and crisis situations immediately to Residential Lead for assistance.
- Observed strict security measures both in-home and when out in public to keep residents and staff members safe.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Barista Trainer
Starbucks Coffee Co.
Honolulu, HI
03.2016 - 03.2020
- Greeted and provided exceptional service to all customers and assisted them in any additional methods as requested
- Protected customers bv regularly cleaning and sanitizing work areas and equipment
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
- Listened to customer desires and needs to recommend optimal products
- Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders
- Provided individualized instruction to match personal strengths, background and learning style of each employee
- Accepted cash and credit card payments, issued receipts and provided change
- Educated customers on beverage menu items and provided samples of daily brews
- Prepared more than 50 drinks per shift with high accuracy and consistent, strong customer satisfaction
- Recommended daily- specials, wine selections, and desserts to guide patrons toward more profitable items.
Education
High School Diploma -
Moanalua High School
Honolulu, HI05.2019
Some College (No Degree) - Business Management
Honolulu Community College
Honolulu, HISkills
- Knowledge of Common health codes
- Safety policies and Procedures
- Able to lift 70 pounds
- Multitasking & Prioritization
- Problem-solver & Detail- oriented
- Strong Communication skills
- Strong team member
- Excellent Interpersonal skills
- High level of integrity
- Reporting and Documentation Skill
- Outlook, Word, Excel and Powerpoint Proficient
- Customer Service
- General Plumbing and Electrical
- Tech-Savvy
- Preventive Maintenance
- Power Tools and Equipment
Certification
- First Aid & CPR AED, American Heart Association - 2024.
- Guard Cart, DCCA Hawaii - 2025
- Driver's License - 2025
Languages
MoanaluaHawaiianaKunawai
- Fluent in Tagalog,
- Ilocano and English, Fluent in english
- Fluent in tagalog
Languages
English
Full Professional
Tagalog
Full Professional
Ilocano
Professional
Timeline
General Maintenance Technician
Johnson Controls - Hawaii Pacific Health
11.2023 - Current
General Manager
Hawaiian Properties, Ltd. - AOAO Kunawai Terrace
09.2022 - 11.2023
RESIDENTIAL SPECIALIST SUPERVISOR
Hawaiian Properties - AOUO Azure Ala Moana
08.2021 - 06.2022
RESIDENTIAL ADVISOR
Hawaiiana Management Co. - AOAO Symphony Honolulu
08.2020 - 12.2020
RESIDENTIAL SPECIALIST
Hawaiian Properties, Ltd. - AOUO Keauhou Place
01.2020 - 08.2021
Barista Trainer
Starbucks Coffee Co.
03.2016 - 03.2020
High School Diploma -
Moanalua High School
Some College (No Degree) - Business Management
Honolulu Community College
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