Summary
Overview
Work History
Education
Skills
Military Experience
References
Certification
Timeline
Generic

Quinton Adams

Mandeville,LA

Summary

Experienced professional with a strong background in sales and customer service within the tech industry. Proven track record of driving revenue growth through strategic sales initiatives and fostering long-term client relationships. Passionate about leveraging technology to enhance customer satisfaction and achieve business objectives.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Business Process Development

Permits.com
09.2022 - 12.2022

Temporary inbound business development, responsible for qualifying and nurturing inbound leads. Engage with potential clients in the construction permitting space, understand their needs, and offer appropriate permit expediting software solutions. Collaborate with C level and permit coordinating teams to drive revenue growth, develop sales processes and achieve company goals.

Sales Development Representative

Whispir
10.2021 - 03.2022

Engage key decision-makers at midsize companies across industries. Share Whispir benefits through compelling content. Use email, LinkedIn, and calls to schedule demos for East Coast Account Executive.

Business Development Representative

Searchspring
06.2020 - 11.2020

Oversee inbound business development by promptly handling price quotes, demo requests, and contact inquiries. Schedule qualification calls through Zoom. Establish and sustain follow-up sequences in Outreach. Provide management with feedback on outbound processes. Build and maintain follow-up sequences in Outreach.

Sales Development Coordinator

Searchspring
08.2019 - 06.2020

An administrative role supporting other departments in the acquisition and growth of Searchspring. Create and assess pre-qualified lead lists for the current SDR using tools like eTail Insights, LinkedIn Sales Navigator, Hunter.io, and other resources. Contact specific prospects as requested by account executives for re-engagement. Contribute to ongoing training for new SDRs.

Sales Development Representative

Searchspring
01.2019 - 08.2019

Manage an AMB list of leads within the eCommerce industry. Initiate conversations with key contacts at companies aligning with Searchspring’s ICP, ranging from mid-level to C Suite, to schedule appointments for the account executive team. Coordinate with Marketing to devise innovative strategies for enhanced collaboration between outbound and marketing efforts. Monitor and respond to chats on Searchspring’s website.

Business Development Representative

Cherwell Software
04.2018 - 09.2018

Generate leads to assist Field Account Executives, providing support in account management. Coordinate and participate in Cisco WebEx meetings with potential clients and AEs. Additionally, handle various marketing tasks to contribute to overall business objectives and outreach efforts.

Account Executive

Rich Davis Media Group
07.2016 - 12.2017

Generate leads in targeted industries. Utilize cold calling, emailing, and texting to reach decision-makers. Present to decision-makers using a media kit and consultative techniques. Apply creative closing strategies. Work independently with minimal supervision and contribute to a team environment.

Sales and Technical Support

GoDaddy
11.2014 - 05.2016

Handle numerous inbound calls for existing and potential customers, providing advanced technical support for services such as domain registration, website hosting, building, and SEO. Meet sales quotas of $350/mo revenue, minimum call volume, and maintain a 95% positive customer feedback rate. Use targeted questions to understand customer goals and budget, recommending relevant products.

Associate Account Executive

Yelp
02.2014 - 10.2014

Oversee 600+ businesses in my territory, identifying Yelp advertising opportunities through research. Manage the full sales cycle, including contact, appointments, pitches, and closures. Contact 30-80 businesses daily, consistently meeting metrics and quotas.

eCommerce Solutions Specialist

Revana
02.2012 - 02.2014

B2B digital advertising sales with expertise in Yahoo and Google marketing programs. Actively participate in Training Committee meetings. Skilled in editing and contributing to ad layout and content development.

Collections Specialist

Debtfree Management Solutions
03.2007 - 12.2011

Manage overdue accounts, negotiate payment plans and settlements with debtors. Utilize effective communication and negotiation skills to recover outstanding debts while maintaining positive customer relations. Meet and exceed collection targets consistently, contributing to the company's financial success.

Education

Military Transportation Logistics Certification -

U.S. Army School of Transportation
Ft. Eustis, VA
03.2003

High School Diploma -

Bethel Academy
Lucedale, MS
11.2001

Skills

  • Customer Service
  • Account management
  • Sales and Marketing
  • Microsoft and Mac programs
  • CRM - SalesForce and Hubspot
  • Training
  • Lead generation
  • Outreachio
  • Technical Support
  • Business Development

Military Experience

US Army, PFC, 88H10 Cargo Specialist, Ft. Bragg, NC, 403d CTC, Ft. Bragg, NC and Kuwait, Inventory, transportation, and securement of cargo, troops and vehicles Maintained cargo distribution yard on Ft. Bragg Theater Distribution Center operations in Kuwait Manifest and hand receipt processing

References

Available upon request

Certification

ITIL Foundations

Timeline

Business Process Development

Permits.com
09.2022 - 12.2022

Sales Development Representative

Whispir
10.2021 - 03.2022

Business Development Representative

Searchspring
06.2020 - 11.2020

Sales Development Coordinator

Searchspring
08.2019 - 06.2020

Sales Development Representative

Searchspring
01.2019 - 08.2019

Business Development Representative

Cherwell Software
04.2018 - 09.2018

Account Executive

Rich Davis Media Group
07.2016 - 12.2017

Sales and Technical Support

GoDaddy
11.2014 - 05.2016

Associate Account Executive

Yelp
02.2014 - 10.2014

eCommerce Solutions Specialist

Revana
02.2012 - 02.2014

Collections Specialist

Debtfree Management Solutions
03.2007 - 12.2011

Military Transportation Logistics Certification -

U.S. Army School of Transportation

High School Diploma -

Bethel Academy
Quinton Adams