Quinton Bacon
Chicago,IL
Summary
Master of Public Administration graduate with extensive healthcare experience, seeking entry-level administrative or management role in healthcare or government. Strong foundation in policy analysis, program management, and leadership. Committed to public service and organizational improvement, ready to apply academic knowledge to impactful initiatives. Eager to develop skills in a dynamic, service-oriented environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Professional Ablation Specialist
Northwestern Memorial Hospital
06.2016 - Current
- Provide clinical and technical intraoperative support during complex cardiac ablation procedures and first assist duties during medical device implantation.
- Developed strong client relationships through consistent communication and attentive service. Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted with staff training to enforce quality, safety, and sanitation guidelines.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Interventional Pulmonary Technician
Northwestern Memorial Hospital
03.2013 - 06.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Lead technician during all interventional GI procedures.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Tested components and systems to evaluate performance and identify concerns.
- Executed supplies and equipment request, orders in collaboration with outside stakeholders.
GI Procedure Technician
Northwestern Memorial Hospital
08.2008 - 03.2013
- Increased efficiency in endoscopy unit operations by organizing equipment and maintaining sterilization protocols.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring patients' rooms were stocked and set up.
- Assisted physicians in performing upper and lower gastrointestinal examinations, esophageal dilation and biliary stent placements.
- Ambulated and assisted patients before and after procedures.
Education
Master of Arts - Public Administration
Franklin University
Columbus, OHBachelor of Science - Health
Franklin University
Columbus, OHSkills
- Capable Problem Solving
- Proficient in Microsoft Office Suite
- Competent Data Analysis
- Technical proficiency: Operation of EP lab equipment (eg, mapping systems Carto, Farapulse, Affera, Ensite, & Opal), ECG and intercardiac signal monitoring
- Adept at Clinical support
- Clinical Knowledge: Understanding of cardiac EP principles & arrythmias Familiarity with cardiac anatomy & physiology
- Regulatory compliance:
- Competent communication
Certification
Public Management- Government Finance Research Center University of Illinois at Chicago. [In Progress] July 2026 expected completion.
Timeline
Professional Ablation Specialist
Northwestern Memorial Hospital
06.2016 - Current
Interventional Pulmonary Technician
Northwestern Memorial Hospital
03.2013 - 06.2019
GI Procedure Technician
Northwestern Memorial Hospital
08.2008 - 03.2013
Master of Arts - Public Administration
Franklin University
Bachelor of Science - Health
Franklin University