Quinton Cooper
Augusta ,KS
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Supportive Team Lead with years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
4
4
years of professional experience
Work History
Team Lead
Little Caesars
Wichita, KS
01.2022 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Custodian
SSC Services
Royse City, TX
08.2020 - 03.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
- Completed routine floor stripping, sealing and finishing.
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
- Organized daily cleaning schedules for custodial team.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Delivery Driver
CSB Logistics
Dallas, PA
10.2019 - 03.2020
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
Parks and Recreation Employee
City Of Royse City
Royse City, TX
03.2019 - 06.2019
- Mowed properties the city owned.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Managed scheduled events to maximize activities and attendance.
- Kept athletic and games equipment and facilities organized and maintained.
Delivery Driver
Papa John's
Royse City, TX
10.2018 - 02.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Planned delivery routes and most efficient methods of distribution.
- Collected payments for completed deliveries and services daily.
- Updated routes based on weather and road conditions in real time to decrease delivery times.
Crew Member
Wendy's
Harrisonville, MO
06.2016 - 11.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Supported great dining and meal experiences for guests.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Operated kitchen gadgets to prepare meats, vegetables and condiments for service.
- Endorsed products by making recommendations and promoting specials, increasing daily sales.
Education
Sports Management - Sports Management
Butler County Community College
El Dorado, KS08.2022
Skills
- Equipment operations
- Organization
- Animal Care
- Pet toxins knowledgeable
- Attention to detail
- Team Monitoring
- Lead Identification
- Job Assignments
- Operational Efficiency and Safety
- Call Transfers
- Production Monitoring
- Weeding and Edging
- Google Apps
- Leadership Communications
- Performing Evaluations
- Team Member Motivation
- POS Transactions
- Chemical Cleaners
- Communication
Internships
- Sports management internship with the Wichita Thunder.
Timeline
Team Lead
Little Caesars
01.2022 - Current
Custodian
SSC Services
08.2020 - 03.2021
Delivery Driver
CSB Logistics
10.2019 - 03.2020
Parks and Recreation Employee
City Of Royse City
03.2019 - 06.2019
Delivery Driver
Papa John's
10.2018 - 02.2019
Crew Member
Wendy's
06.2016 - 11.2017
Sports Management - Sports Management
Butler County Community College