Excellent Written, Verbal, & Interpersonal Communication
Efficient in Microsoft Office, Excel, SharePoint, ADP
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Representative
Loveland Ford
Loveland, CO
09.2022 - 12.2023
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Created successful strategies to develop and expand customer sales.
Generated new sales leads through cold calling and networking activities.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Electronics Sales Associate
Conns
Centennial, CO
12.2020 - 05.2022
Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
Completed customer's purchase by effectively processing credit and debit cards, cash, and personal checks.
Demonstrated knowledge of product features and benefits to customers.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Product Tech
Colorado Interlock
Fort Collins, CO
11.2014 - 07.2020
Customer Liaison
Address and direct legal issues, dealt with Breathalyzers and DUI drivers
File secure documents and issue requested document letters
Serve as liaisons between clients, Department of Motor Vehicles and Vendors
Handle counting and drop of the daily revenue
Process payments and generate invoices.
Analyzed data from tests to determine root causes of problems and make recommendations for corrective action plans.
Appliance Sales Specialist
Aaron's Sales and Lease
Loveland, CO
11.2012 - 10.2014
Customer Account Specialist
Update and set up customer accounts
Communicate with customers by phone, email, and home visits
Process payments and collections
Assist sales and management.
Detailed latest promotions, sales incentives, and rebates to share with customers, helping clients save on purchases.
Greeted customers entering appliance showroom proactively and courteously.
Conducted market research to identify trends in customer preferences.
Accounting Clerk
Kenny Center Of Louisiana
Shreveport, LA
11.2008 - 10.2012
Communicate with employees and customers with account questions by phone and email
Research and review payroll issues
Process payroll and vendor invoices with accuracy
Processed both outgoing and incoming payments and invoices.
Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
Assembly Line Worker
General Motors Co
Shreveport, LA
07.2007 - 12.2008
Assembly line
Worked quickly and efficiently while maintaining high standards of quality control.
Followed standard operating procedures while performing tasks on the assembly line.
Ensured work areas were kept clean and organized at all times.
Reported any safety hazards or defective parts encountered during assembly operations.
Built and packaged products to comply with multiple work orders and deadlines.
Education
Associate of Science - Business Managementz
Southern University Shreveport
Shreveport, LA
05.2011
Associate of Science - Accounting
Southern University At Shreveport
Shreveport, LA
05-2011
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT
Skills
Customer Needs Assessment
Account development
Customer Retention
Sales Development
Sales closing
Account Management
Revenue Generation
Lead prospecting
Customer Service
Lead Generation
CRM proficiency
References
David Jones, 970-215-5000
Wanda Arkansas, 318-294-4419
Eric Dowell, 615-475-3018
Certification
Colorado Car Salesman License
Accomplishments
Top 5 salesman at Loveland Ford
Affiliations
Played Professional Basketball in Spain 2017-2019
Timeline
Sales Representative
Loveland Ford
09.2022 - 12.2023
Electronics Sales Associate
Conns
12.2020 - 05.2022
Product Tech
Colorado Interlock
11.2014 - 07.2020
Appliance Sales Specialist
Aaron's Sales and Lease
11.2012 - 10.2014
Accounting Clerk
Kenny Center Of Louisiana
11.2008 - 10.2012
Assembly Line Worker
General Motors Co
07.2007 - 12.2008
Associate of Science - Business Managementz
Southern University Shreveport
Associate of Science - Accounting
Southern University At Shreveport
Bachelor of Science - Business Administration
Western Governors University
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