Quinton Flowers
Tampa,FL
Summary
Professional Musician with extensive performance experience and deep understanding of music theory, notation and history. Self-motivated with dedication and proven to work independently and collaboratively. Thrive in fast-paced, deadline-driven environments. Business-minded and personable in consistently maintaining excellent communication and building productive relationships with diverse professionals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Piano Accompanist
Vickers
Tampa, FL
03.2015 - Current
- Handled requests for specific musical selections.
- Collaborated with performers and producers to determine and achieve desired sound for production.
- Consulted with directors and producers to determine placement of musical cues and coordinate artistic vision.
- Lead rehearsals by demonstrating specific song parts.
- Coached soloists and ensembles for specific parts.
- Achieved desired tonal and harmonic balance by communicating clearly with musicians.
- Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming roles.
- Interpreted and modified music to personalize performances.
Customer Service Representative
Dawn
Tampa, FL
03.2022 - 05.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Exhibited high energy and professionalism when dealing with clients and staff.
Sales Representative
Vacuum Equipment Service
01.2022 - 04.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
Carwash Attendant
Jeff
Tampa, FL
08.2021 - 12.2021
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Lincoln Storage Picking and Packing
N/A
Tampa, FL
01.2021 - 02.2021
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Documented production information via daily system logs and discussed issues with management.
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
Education
Wharton High School
Tampa, FL 08.2015 - 05.2019
Skills
- Piano
- Taking Cues and Direction
- Music Composition
- Active Listening
- Complex Problem-Solving
- Time Management
- Critical Thinking
- Providing Feedback
- Voice Development
- Vocal Exercises
- work ethic
- Customer service
Timeline
Customer Service Representative
Dawn
03.2022 - 05.2022
Sales Representative
Vacuum Equipment Service
01.2022 - 04.2022
Carwash Attendant
Jeff
08.2021 - 12.2021
Lincoln Storage Picking and Packing
N/A
01.2021 - 02.2021
Wharton High School
08.2015 - 05.2019
Piano Accompanist
Vickers
03.2015 - Current
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