Hi, I’m
Quinton Freeman
Phoenix,AZ
Summary
Results-oriented leader with over 15 years of experience in administration and student and operational affairs. Demonstrated success in overseeing operations, ensuring compliance, and enhancing operational success. Collaborative approach with diverse stakeholders to create inclusive environments and develop effective programs. Currently pursuing an EdD in Interdisciplinary Leadership to further enhance leadership skills and make a lasting impact in diverse organizational environments.
Overview
15
years of professional experience
Work History
Creighton University Health Sciences
Assistant Dean of Operations
01.2024 - Current
Job overview
- Provide strategic oversight of daily operations for the College of Nursing, enhancing student success and retention of 100+ students.
- Collaborate with leadership to ensure compliance with partner and institutional policies, utilizing data metrics to drive improvement.
- Lead initiatives to improve student experiences from inquiry to enrollment, fostering collaboration among academic and student services.
- Collaborate with faculty to improve curriculum development and implementation processes.
- Develop and execute faculty recruitment strategies to attract top-tier candidates.
- Mentor junior staff, providing guidance on professional development and performance improvement.
- Streamline administrative processes, resulting in increased efficiency across departmental operations.
- Establish strong partnerships with external organizations for research collaborations, internships, and job placement opportunities.
- Collaborate with departments to create interdisciplinary learning opportunities for students.
- Articulate and represent unit interests in discussions and negotiations with multiples stakeholders and constituents.
- Streamline administrative processes for increased efficiency in student services and resource allocation.
- Play an active role in accreditation processes to maintain high standards for educational excellence within the institution.
- Communicate regularly with university administrators and school officials.
- Cultivate engaged student population with successful orientation programs.
- Create and improve policies and procedures to maximize student safety and campus security.
Creighton University Health Sciences
Director of Student Affairs & Operations
08.2022 - 12.2023
Job overview
- Directed enrollment procedures, including retention strategies and co-curricular programs supporting student growth.
- Supervised and managed staff development and performance, ensuring alignment with university goals for 4 employees.
- Implemented programs to streamline operations, enhancing college efficiency and student experience.
- Managed crisis response protocols, ensuring timely communication and support during critical incidents.
- Advocated for the College of Nursing and student interests at institutional meetings, representing their voices in key decision-making processes.
- Collaborated with 10+ hospital and community partners, and other external organizations to expand access to clinical resources and opportunities for students.
- Guided policy development related to student conduct codes in order to maintain a safe learning environment conducive to academic achievement.
- Coordinated large-scale campus events such as orientation programs and graduation ceremonies that enriched the college experience of all attendees.
- Collaborated with various departments to create comprehensive support services for all students.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
University of New Mexico
Manager, Academic Advisement
09.2016 - 07.2022
Job overview
- Oversaw advisement across multiple departments, focusing on student success metrics and operational efficiency.
- Collaborated with deans/chairs to create strategic enrollment and retention initiatives, using data to evaluate and enhance processes.
- Spearheaded technology improvements in academic advisement, enhancing service delivery and student engagement.
- Oversaw daily operations, ensuring efficiency and adherence to company policies.
- Mentored staff, fostering professional growth and improving team dynamics.
- Developed and implemented strategic plans to enhance team performance and productivity.
- Managed conflict resolution strategies, promoting positive workplace culture and collaboration among team members.
- Cross-trained existing employees to maximize team agility and performance.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
American Campus Communities
General Manager, Lobo Village Apartments
07.2016 - 09.2016
Job overview
- Managed operations for an 864-bed apartment community.
- Achieved a 95% occupancy rate through effective marketing and student engagement strategies.
- Developed training programs for staff, focusing on operational excellence and student services.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
University of New Mexico
Interim Director, Student Development
02.2016 - 06.2016
Job overview
- Provided team leadership in support 450+ student-athletes, implementing initiatives to enhance academic performance and retention.
- Managed financial aid and compliance, ensuring adherence to NCAA regulations and institutional policies.
University of New Mexico
Assistant Director, Student Development
03.2013 - 06.2016
Job overview
- Developed student-centered programs to enhance academic and personal success, with focus on data-driven decision-making, serving 450+ student-athletes.
- Collaborated on policy development to improve student services and operational efficiency.
Idaho State University
Director of Academics & Life Skills Coordinator
02.2010 - 02.2013
Job overview
- Managed academic support programs, focusing on retention and graduation rates for 250+ student-athletes.
- Implemented life skills initiatives, preparing students for post-collegiate success.
Education
Creighton UniversityOmaha, NE
Doctor of Education from Interdisciplinary Leadership
05.2027
Idaho State UniversityPocatello, ID
Master of Administration from College of Education
01.2007
Idaho State UniversityPocatello, ID
B.A. from Mass Communications, College of Arts and Letters
01.2006
Skills
- Administration
- Strategic Planning
- Accreditation
- Student Affairs
- Remote Supervision
- Organizational leadership
- Teamwork and collaboration
- Problem-solving abilities
- Analytical thinking
- MS Office, Google Docs, Blackboard, PeopleSoft, Banner, MyReports, Slate
Timeline
Assistant Dean of Operations
Creighton University Health Sciences
01.2024 - Current
Director of Student Affairs & Operations
Creighton University Health Sciences
08.2022 - 12.2023
Manager, Academic Advisement
University of New Mexico
09.2016 - 07.2022
General Manager, Lobo Village Apartments
American Campus Communities
07.2016 - 09.2016
Interim Director, Student Development
University of New Mexico
02.2016 - 06.2016
Assistant Director, Student Development
University of New Mexico
03.2013 - 06.2016
Director of Academics & Life Skills Coordinator
Idaho State University
02.2010 - 02.2013
Idaho State University
B.A. from Mass Communications, College of Arts and Letters
Creighton University
Doctor of Education from Interdisciplinary Leadership
Idaho State University
Master of Administration from College of Education
Availability
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