Quinton Gallagher
El Cajon,CA
Summary
I formerly served at the Country Club of Decatur in Decatur, Illinois, where I fulfilled roles as a Food Runner and a café chef. This experience equipped me with valuable skills in member interaction and ensuring precise food service. During the summer, I took on the position of head chef at the pool snack shop, overseeing inventory and maintaining stock.
This led to employment at H&M UTC in La Jolla, where I embraced a dynamic, fast-paced environment, gaining diverse insights into customer service. Subsequently, after obtaining a California Real Estate License, I joined Keller Williams. In this role, I honed my skills in utilizing CRM systems and cultivating customer relationships through methods such as cold calling and hosting open houses.
Currently, I am engaged at Hawthorne CAT, utilizing CRM systems to efficiently manage a customer base exceeding 500. In this multifaceted role, I collaborate with various departments, including service, credit/finance, parts warehouse, and power systems, ensuring timely and comprehensive customer care.
Simultaneously, I am a dedicated full-time student at San Diego State University, actively pursuing a Bachelor's Degree in Business Management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Hawthorne Cat
04.2023 - Current
- Developed and maintained relationships with customers, resulting in a increase in sales
- Utilized CRM software to track customer orders and manage sales pipeline
- Generated leads through targeted outbound calling campaigns
- Negotiated contracts with customers to ensure maximum profitability
- Managed friendly and professional customer interactions.
- Developed and implemented strategies to achieve sales goals
- Answered customers' questions regarding products, prices, and availability.
Licensed Realtor
Keller Williams Realty, Inc
01.2022 - Current
- Developed strong relationships with potential buyers, sellers, and agents to increase business opportunities
- Developed an extensive network of contacts and strategic partnerships to generate leads
- Utilized multiple online platforms and tools to research market trends, identify properties, and develop marketing strategies
- Compared recently sold area properties to determine competitive market prices.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
Sales Associate
H&M
11.2021 - 03.2023
- Assisted customers in finding and selecting appropriate merchandise
- Processed payments and maintained accurate cash handling
- Educated customers on product information and store policies
- Restocked and replenished merchandise on the sales floor
- Resolved customer complaints in a timely and professional manner
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Server Assistant
Country Club Of Decatur
05.2020 - 07.2021
- Assisted servers in providing excellent, to guests in a timely manner
- Accurately delivered food orders to guests in a professional and friendly manner
- Cleaned and maintained restaurants dining areas in a timely and efficient manner
- Followed sanitation procedures when handling and preparing food
- Worked closely with kitchen staff to ensure orders were accurately and promptly filled
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Education
Bachelor of Arts - Business Management
San Diego State University
San Diego, CA05.2025
Associate of Arts - Entrepreneurship
San Diego Mesa College
Kearny Mesa, CA07.2023
GED -
Mount Zion High School
Mount Zion, IL06.2021
Skills
- Solution Coordination
- Customer Relationship Management
- Customer Service and Assistance
- Sales Expertise
- Goals and Performance
- Product and Service Sales
- Time Management
- H&M Employee of the Month Award
- Payment Processing
- Online Databases
- Lead Generation
- Warm Calling
- Phone and Email Etiquette
Certification
- California Real Estate License
Timeline
Inside Sales Representative
Hawthorne Cat
04.2023 - Current
Licensed Realtor
Keller Williams Realty, Inc
01.2022 - Current
Sales Associate
H&M
11.2021 - 03.2023
Server Assistant
Country Club Of Decatur
05.2020 - 07.2021
Bachelor of Arts - Business Management
San Diego State University
Associate of Arts - Entrepreneurship
San Diego Mesa College
GED -
Mount Zion High School
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